LIFX A19+ Bulb with Red Series Dimmer cannot be turned off via LIFX app (seemingly)

Digital Lounge General Discussion
8

@jmedemar
Not yet. I opened up a ticket with Inovelli, but so far have not been able to get it fixed.
They asked me to try a few things, but I got no meaningful results so far. Ill paste what ive done (and reported to them via email) below

Ok. I have tried a few different things now. (The Smart bulbs cannot have Inovelli set to anything but instant on off, transition messes with their software settings)

  1. LIFX A19+ bulb, Inovelli Red Dimmer Set to instant on/off

Observation is: When the Bulb itself( via LIFX App ) is dimmed below 5% or turned off , It momentarilly loses power and restores its state

  1. LIFX A19+ bulb (same one as above), Normal Dumb Switch

Observation is: When the Bulb itself( via LIFX App ) is dimmed below 5% or turned off , No observed power loss or state restoration

  1. Hue BR30 bulb, Inovelli Red Dimmer Set to instant on/off

Observation is: When the Bulb itself( via HUE App ) is dimmed across full range , No observed power loss or state restoration

  1. 10.5W Dumb LED , Inovelli Red Dimmer Parameters 1-4 set to 3

Observation is: Inovelli switch held down, or pressed to allow 3 second transition, Full range of dimming observed, no oddities

  1. 65W Incandescent Bulb , Inovelli Red Dimmer Parameters 1-4 set to 3

Observation is: Inovelli switch held down, or pressed to allow 3 second transition, Full range of dimming observed, no oddities

This is a pretty simple light circuit, 1 Inovelli Red Dimmer with Neutral hooked up to 1 Fixture with 1 LIFX A19+

I tried it with another LIFX bulb (a BR30+) with the same results.

Is it possible you could try simulating this in your lab perhaps? If you have a LIFX A19+ or BR30+ to test with?

I havent heard back in 5 days, so I’m not sure if they are trying to reproduce or not.
Having heard that you have the issue as well, it seems to be some kind of incompatibility with the LIFX bulb, but seeing as the LIFX works in other dimmers/switches, it points to the issue being in the Inovelli Dimmer.
I have held off on installing 10 other Inovelli Dimmers since many of my light circuits are going to suffer from this exact issue.