LZW30 Relay seems stuck

Got my LZW30 (non-RED series) and attempted to wire it into a 3 way configuration with a dumb switch and in trouble shooting the issue I did a factory reset. This somehow has caused the internal relay to no longer function. I’ve pressed the config button 8x confirming 3 blinking green lights multiple times but the relay seems to be stuck in the on position. I performed a factory reset multiple times as well but it’s still stuck in the on position. Any suggestions?


Anyone have any suggestions. Inovelli? I really want to like these switches but between the 3 way not working correctly and now I can even use it as a single pole it may be time to go back to GE switches.