I just installed a Red (v2) Dimmer and it doesn’t seem to be working properly. Am I missing something? I can verify (and have double and triple-checked, including toning wires to make sure I am indeed working on the wires I think I am working on) that my before and after exactly match the wiring diagram on Inovelli’s website here https://desk.zoho.com/DocsDisplay?zgId=691830694&mode=inline&blockId=k4wwh08a2d8d608d24e718b6a6748c0d0b750
The red dimmer light is on and I can toggle it on and off and see the blue LED go up and down accordingly. The issue is that when the dumb switch is in one position, the light does nothing when turning the Inovelli switch on and off. If the dumb switch is in the other position, the Inovelli switch controls the light, as intended.
I can tell it’s killing power to the light completely, because when I use the Inovelli, it has a dim-effect when it goes on/off but if the light is on and I flick the dumb switch, it instantly goes off, no fade, and nothing I do on the Inovelli switch side does anything to the light.
Any ideas what might have caused this? I’ve installed a handful of these and haven’t had this issue. Could it be a bad Red Dimmer?
Side note. Just swapped the Red out with a brand new one and same issue so not likely a faulty switch.
Line/Load in the same box. Same box as Red.
No I did not set any parameters. I didn’t realize I needed to? Did I miss something in the docs? I didn’t see any instructions to modify settings on the wiring diagram page?
When I flip the dumb switch, I do not hear the relay click.
The load is a single LED light bulb in a basic fixture on the ceiling.
Frick. Just set parameter 22 to 1 and it works great. Argh.
The only other 3-way configuration I’ve installed was a Black v2 and it worked out of the box.
Can you point me to where in the docs it says to change that config setting? I literally read and re-read the wiring page and didn’t see that anywhere. It must have been right under my nose.
What @harjms said, but you can see the configuration parameters in the manual. We’ll get you off the hook by pointing out that in some cases, switches were sent with the old manual that didn’t have these two settings . . .
