I tried to contact support directly, I haven’t had much luck in the past so reaching here.
I have 6 inovelli dimmers and setup and use has been flawless. The one on/off red series inovelli switch I own has been a huge headache. I was able to finally connect it to smartthings after 3 attempts. It would connect to the hub here and ther for a couple months and now it doesn’t connect at all. The hub is maybe 10 feet away below and another functioning zwave switch is less than 6 inches. I ran the zwave networking tool again without success. It is really frustrating as the dimmers are the most superior zwave switches on the market. I bought the on/off because these lights are not dimmable and didn’t want to mess with those functions. Looking online I’ve seen this problem with their on/off before. its less than a year but more than 90 days, if it is defective (I hope I don’t have to deal with the same people that are their support) what is the warranty? Any solutions? A common complaint? Just trash it and get a GE switch?