I have a bunch of Inovelli Red Dimmers and Switches around the house. I was testing out the latest firmware on one switch, to see if it improved a few minor issues I’ve been noticing. As I tried to upgrade the firmware on the switch I selected, I ran into a roadblock at the step where I have to hit the GET button on the Firmware Update screen in the Z-Wave PC Controller app. When I click it, it looks like it tries to send the command, but nothing happens.
So, i tried another LZW31-SN switch that I have in he house, bought at the same time, same firmware version as far as I can tell, and that one worked! Tried another, didn’t work. Tried yet another, it DID work.
I can’t tell why two of them won’t respond to the Get button, but the other 2 do. They look pretty much the same to me in the Z-Wave controller app. The one thing I noticed is that one of the two that worked shows the FIRMWARE command class when I click Node Info on the network management screen. Does that mean that two of my switches don’t support OTA updates?
Or am I missing something else? Appreciate any advice here. This isn’t a massive issue, but I’d love to understand why some worked and some didn’t.
BTW, none of my Red Switches (the non-dimmer LZW30-SN version) are allowing me to update, nor do they show the command class when I click Node Info…
Thanks - love these products generally, just really trying to understand this a little better.