Updating lzw36 help

Hello,

I am trying to update my lzw36 and I keep getting please wake up your sleepy device. See picture and thanks for the help!

i figure it out… had to unselect all the security check marks when pairing the device

If you have the C7 hub, you should use the native device firmware updater which supports secure connections, among other benefits. You can find out more about it here:

2.2.4 - Device Firmware Update App - News and Updates / Announcements - Hubitat