Kudos to Eric for building a brand that has garnered such strong support - and patience - from its customers and the community. I believe this is in large part due to the way he asks for input during the design process and his transparency in the forums. Whether it’s about a past employee, supply or credit issues, or writing off his gorgeous Acura, it’s out there for all to see.
The wording on our Inovelli page may seem harsh to some and at the same time it’s the harsh reality. In contrast to the open forum posts, we haven’t had any communication from Inovelli in a very long time and my last email to Eric in September went unanswered. So absent any communication we couldn’t simply say “no ETA” check back soon.
I was really excited if not a bit nervous to bring in Inovelli initially as I didn’t really know anything about them, but it certainly sold well. We did our best to market it to our dealers, our retail channel and via Amazon. We provided support (exchanges) as long as we could until we had nothing left. Then we were in the dark.
In our last conversation I left the door open to future business and I’m waiting to hear from Eric (directly not through forum posts) so we can talk. Stay tuned.