I recently purchased 8 of these to install in my basement, and connected them to my hubitat. I want to like them, but I’m having problems with them. After installing 6 and pairing them to my hubitat, my zigbee network started going offline on the hubitat. Rebooting the hubitat brings it back online, but maybe an hour later it goes down again. Disconnecting some of them from power makes the problem go away, but it’s not one specific light. If I swap the ones that are connected / disconnected, it’s still fine. Only when they are powered does the zigbee network fail.
I had access to a spare hubitat, so I’ve moved those lights to a dedicated hubitat with no other devices on it, and so far the zigbee network for both hubitats has been fine. Unfortunately, I’ve only had the lights paired to the new hub for a day and a half, and already have twice had a light stop responding to commands. Re-pairing one of these is a bit of a pain, since these all being on the same switch means there’s no good way to reset one without resetting all 6.
I had emailed juno support when I first got these, because I didn’t get any pairing/reset instructions with them, and they called me back about 10 days later. I had long since found the pairing info online, but I mentioned these other issues to the support rep in case he had any suggestions. His response was that the lights only work with Alexa, Google Home, and Smartthings, if I’m getting any functionality with them connecting to any other hub it’s basically an accident, and I should not expect them to work at all. Oh well, I didn’t expect much help, and that’s what I got…
At this point, I’m very close to returning all of them and replacing them with the hue slim downlight instead. I hate to spend the extra $$$ for the hue, especially since they only offer the wafer downlight in color, but I can be confident that they will work properly at least.
2 Likes