Product Support
Platform Help Need help pairing or configuring your device with SmartThings, Hubitat, Home Assistant, Apple Home or other platforms? Ask questions and get guidance on pairing, platform quirks, or automation setup. Wiring Discussion Talk through installation and electrical wiring questions. Share diagrams, ask for feedback, and learn from others’ setups. Safety note: if you’re unsure or do not feel comfortable with wiring, please consult a licensed electrician. Hardware & Firmware Help Discuss issues with your device’s hardware or firmware. Report bugs, troubleshoot unexpected behavior, or confirm if others are seeing the same problems. If you’re having platform specific issues, please use the Platform Help category. If you have a suggestion about improving hardware or firmware, please post in the Feature Suggestions category.
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Blue Series SmartThings Edge Changelog | VZM31-SN, VZM35-SN
March 29, 2024 Some code cleanup and fix compatibility issue when using Samsung fridge as your hub. January 17, 2024 Adding settings options for firmware 2.17+ of VZM31-SN & firmware 1.05+ of VZM35-SN. See Blue Seri… |
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79 | 3340 | October 3, 2025 |
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SmartThings Device Firmware Update - Secondary Controller Method
I’ve written a tutorial on how to use a USB Z-Wave device as a secondary controller in your SmartThings network to update the firmware of a device. This makes it so you can update the firmware without excluding the devic… |
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63 | 7680 | December 9, 2025 |
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Inovelli Hubitat Drivers Installation & Location
Installation Instructions Please follow the instructions below to install your Inovelli Hubitat Driver(s). Inside the Hubitat web interface, select the “<> Drivers Code” Button on the left side bar Then click, “New Dri… |
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1 | 1792 | October 3, 2025 |
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New/Current Hubitat users and our switches !PLEASE READ!
New/Current HE users here that are installing our switches. Please be aware that when you include our switches Hubitat seems to be enforcing to use their versions of the drivers which is fine for most cases but not if yo… |
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82 | 9948 | December 9, 2025 |
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[HOW-TO] Using Scenes & Notifications In Homeseer
Below is a brief explanation on how to use scenes and notifications in the Homeseer platform. I’m using the latest Homeseer version (HS3) as of this writing. I’m going to create a single “Event” in Homeseer to show off b… |
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7 | 2892 | October 3, 2025 |
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[DEVICE PAGE] Inovelli Dimmer Red Series LZW31-SN
This Z-Wave dimmer is for feature packed in-wall lighting control. It has all the bells and whistles that you have come to expect from Inovelli, with some really unique customization options. https://inovelli.com/shop/s… |
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100 | 16248 | October 3, 2025 |
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SmartThings won't let me add more switches
This has come to my attention recently and if this is the case no matter how many times you try to pair or exclude another Inovelli switch it won’t work. You have to go into the IDE and pick the DH, open it in the edito… |
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2 | 1191 | December 9, 2025 |
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[HOW-TO] Hubitat: Setting Up "Scenes" in Rule Machine
Note: If you don’t see the option to “Prefill all button actions for”, first go into the Inovelli device page and hit “Save Preferences” with our driver installed. This will send the “numberOfButtons” event that is neede… |
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63 | 9421 | December 9, 2025 |
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[TIP] SmartThings Direct Github Integration
SmartThings users, if you would like to setup your IDE so that you can see device handler updates and easily update them with a few clicks, here are the settings necessary to do so. For easy copy and past: inovellius… |
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3 | 3338 | December 9, 2025 |
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[HOW-TO] Using the Z-Wave Association Tool in Hubitat
The Z-Wave Association Tool is an App that was created to allow our customers to easily create device-to-device “associations” with Inovelli devices and other compatible Z-Wave devices. The tool requires special code to … |
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134 | 15477 | December 9, 2025 |
| Blue Series 2-1 dimmer slowly ramping brightness up/down on its own (no paddle inpu |
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1 | 7 | July 22, 2026 |
| VZM32-SN blue series install with Canopy Module |
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7 | 40 | July 21, 2026 |
| Zigbee Motion Switch • Project Linus • Bug & Enhancement Thread |
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303 | 8975 | July 20, 2026 |
| Down paddle recognized as Button 1 Held |
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3 | 33 | July 21, 2026 |
| VTM30-SN Firmware: 1.0.4r3 timer |
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10 | 316 | July 20, 2026 |
| White Hubitat setup |
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1 | 27 | July 19, 2026 |
| Blue switch momentary flicker due to network traffic? |
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0 | 38 | July 18, 2026 |
| White Series Fan Switch Local Configuration Options |
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5 | 57 | July 18, 2026 |
| Red mmwave "motion detection" always "detected" |
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0 | 27 | July 18, 2026 |
| Home Assistant Green + ZBT-2 cannot commission any Inovelli White Series VTM31-SN (Matter over Thread) – KeyError in endpoint_added_callback |
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14 | 178 | July 18, 2026 |
| VZM35-SN cannot turn off Delta BreezGreenBuilder GBR80H |
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5 | 71 | July 17, 2026 |
| Blue series 3 way pairings stop working occasionally (possibly after power outage) |
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57 | 608 | July 17, 2026 |
| Switches not working on backup power |
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14 | 266 | July 17, 2026 |
| White Dimmer Binding and Local Control |
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19 | 323 | July 15, 2026 |
| Need help installing Blue Series (VZM31SN) in three way. Aux may be needed? |
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10 | 75 | July 14, 2026 |
| Aux Switch weird communication with Dimmer |
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0 | 31 | July 13, 2026 |
| Red Series Dimmer (VZW31-SN) unexpected dimming speed behavior |
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12 | 164 | July 12, 2026 |
| Replacing light fixtures and looking at ceiling fans/lights - how to wire? |
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5 | 80 | July 12, 2026 |
| Wiring a white series switch using 14-2 |
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6 | 63 | July 11, 2026 |
| VZM35-SN Blue Fan Switch - The buzz strikes back |
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22 | 521 | July 11, 2026 |