Product Support
Wiring Discussion Talk through installation and electrical wiring questions. Share diagrams, ask for feedback, and learn from others’ setups. Safety note: if you’re unsure or do not feel comfortable with wiring, please consult a licensed electrician. Platform Help Need help pairing or configuring your device with SmartThings, Hubitat, Home Assistant, Apple Home or other platforms? Ask questions and get guidance on pairing, platform quirks, or automation setup. Hardware & Firmware Help Discuss issues with your device’s hardware or firmware. Report bugs, troubleshoot unexpected behavior, or confirm if others are seeing the same problems. If you’re having platform specific issues, please use the Platform Help category. If you have a suggestion about improving hardware or firmware, please post in the Feature Suggestions category.
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Blue Series SmartThings Edge Changelog | VZM31-SN, VZM35-SN
March 29, 2024 Some code cleanup and fix compatibility issue when using Samsung fridge as your hub. January 17, 2024 Adding settings options for firmware 2.17+ of VZM31-SN & firmware 1.05+ of VZM35-SN. See Blue Seri… |
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79 | 3325 | October 3, 2025 |
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SmartThings Device Firmware Update - Secondary Controller Method
I’ve written a tutorial on how to use a USB Z-Wave device as a secondary controller in your SmartThings network to update the firmware of a device. This makes it so you can update the firmware without excluding the devic… |
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63 | 7662 | December 9, 2025 |
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Inovelli Hubitat Drivers Installation & Location
Installation Instructions Please follow the instructions below to install your Inovelli Hubitat Driver(s). Inside the Hubitat web interface, select the “<> Drivers Code” Button on the left side bar Then click, “New Dri… |
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1 | 1785 | October 3, 2025 |
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New/Current Hubitat users and our switches !PLEASE READ!
New/Current HE users here that are installing our switches. Please be aware that when you include our switches Hubitat seems to be enforcing to use their versions of the drivers which is fine for most cases but not if yo… |
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82 | 9922 | December 9, 2025 |
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[HOW-TO] Using Scenes & Notifications In Homeseer
Below is a brief explanation on how to use scenes and notifications in the Homeseer platform. I’m using the latest Homeseer version (HS3) as of this writing. I’m going to create a single “Event” in Homeseer to show off b… |
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7 | 2883 | October 3, 2025 |
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[DEVICE PAGE] Inovelli Dimmer Red Series LZW31-SN
This Z-Wave dimmer is for feature packed in-wall lighting control. It has all the bells and whistles that you have come to expect from Inovelli, with some really unique customization options. https://inovelli.com/shop/s… |
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100 | 16195 | October 3, 2025 |
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SmartThings won't let me add more switches
This has come to my attention recently and if this is the case no matter how many times you try to pair or exclude another Inovelli switch it won’t work. You have to go into the IDE and pick the DH, open it in the edito… |
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2 | 1191 | December 9, 2025 |
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[HOW-TO] Hubitat: Setting Up "Scenes" in Rule Machine
Note: If you don’t see the option to “Prefill all button actions for”, first go into the Inovelli device page and hit “Save Preferences” with our driver installed. This will send the “numberOfButtons” event that is neede… |
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63 | 9413 | December 9, 2025 |
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[TIP] SmartThings Direct Github Integration
SmartThings users, if you would like to setup your IDE so that you can see device handler updates and easily update them with a few clicks, here are the settings necessary to do so. For easy copy and past: inovellius… |
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3 | 3337 | December 9, 2025 |
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[HOW-TO] Using the Z-Wave Association Tool in Hubitat
The Z-Wave Association Tool is an App that was created to allow our customers to easily create device-to-device “associations” with Inovelli devices and other compatible Z-Wave devices. The tool requires special code to … |
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134 | 15365 | December 9, 2025 |
| VTM36 - White/Matter Fan/Canopy Module becomes unresponsive |
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37 | 1235 | June 10, 2026 |
| VZM30 (Blue On/Off) showing as a light not switch |
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28 | 565 | June 10, 2026 |
| Terrible day 1 experience with Red On/Off switches for bathroom fans |
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2 | 106 | June 10, 2026 |
| Z-Wave On/Off Switch • Project Pulsar • Bug & Enhancement Thread |
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7 | 165 | June 10, 2026 |
| VZM32SN custom quirk issue I cannot resolve: Cluster 0xFC32 binding may be missing |
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3 | 78 | June 9, 2026 |
| Fan and Fan Light on a Single Wire Recommendation |
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9 | 124 | June 9, 2026 |
| Inovelli White Smart Dimmer LED indicator noticably dimmer than others |
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1 | 56 | June 9, 2026 |
| Aux switch favorite button scene control with Gen 2 Red (LZW31-SN) not activating |
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1 | 24 | June 9, 2026 |
| Red Series Dimmer, VZW31-SN, not pushing z-wave commands to assoication partner |
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0 | 19 | June 8, 2026 |
| Inovelli Red LZW30-SN Disable Local Control Issue |
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6 | 25 | June 8, 2026 |
| Blue series mmWave configuring multiple areas/zones with HA+ZHA |
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6 | 814 | June 7, 2026 |
| Inovelli Red Series Dimmer LZW31-SN behaving weird after firmware upgrade |
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10 | 112 | June 7, 2026 |
| VZM35-SN Blue Fan Switch - The buzz strikes back |
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19 | 386 | June 6, 2026 |
| How to fit 2 switches in 2-gang box when mount holes are too far apart |
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11 | 115 | June 5, 2026 |
| Blue series 3 way pairings stop working occasionally (possibly after power outage) |
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56 | 506 | June 5, 2026 |
| Switches not working on backup power |
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13 | 230 | June 4, 2026 |
| Testing White Canopy Module with Honeywell Remote Only Fan |
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13 | 83 | June 5, 2026 |
| VTM30-SN Firmware: 1.0.4r3 timer |
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8 | 235 | June 4, 2026 |
| Smart Recessed LED lights compatible with Inovelli White Dimmer Switch? |
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1 | 39 | June 4, 2026 |
| Blue fan Switch LED brightness |
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2 | 120 | June 2, 2026 |