Product Support
Wiring Discussion Talk through installation and electrical wiring questions. Share diagrams, ask for feedback, and learn from others’ setups. Safety note: if you’re unsure or do not feel comfortable with wiring, please consult a licensed electrician. Platform Help Need help pairing or configuring your device with SmartThings, Hubitat, Home Assistant, Apple Home or other platforms? Ask questions and get guidance on pairing, platform quirks, or automation setup. Hardware & Firmware Help Discuss issues with your device’s hardware or firmware. Report bugs, troubleshoot unexpected behavior, or confirm if others are seeing the same problems. If you’re having platform specific issues, please use the Platform Help category. If you have a suggestion about improving hardware or firmware, please post in the Feature Suggestions category.
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Blue Series SmartThings Edge Changelog | VZM31-SN, VZM35-SN
March 29, 2024 Some code cleanup and fix compatibility issue when using Samsung fridge as your hub. January 17, 2024 Adding settings options for firmware 2.17+ of VZM31-SN & firmware 1.05+ of VZM35-SN. See Blue Seri… |
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79 | 3193 | October 3, 2025 |
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SmartThings Device Firmware Update - Secondary Controller Method
I’ve written a tutorial on how to use a USB Z-Wave device as a secondary controller in your SmartThings network to update the firmware of a device. This makes it so you can update the firmware without excluding the devic… |
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62 | 7489 | October 3, 2025 |
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Inovelli Hubitat Drivers Installation & Location
Installation Instructions Please follow the instructions below to install your Inovelli Hubitat Driver(s). Inside the Hubitat web interface, select the “<> Drivers Code” Button on the left side bar Then click, “New Dri… |
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1 | 1747 | October 3, 2025 |
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New/Current Hubitat users and our switches !PLEASE READ!
New/Current HE users here that are installing our switches. Please be aware that when you include our switches Hubitat seems to be enforcing to use their versions of the drivers which is fine for most cases but not if yo… |
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81 | 9806 | October 3, 2025 |
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[HOW-TO] Using Scenes & Notifications In Homeseer
Below is a brief explanation on how to use scenes and notifications in the Homeseer platform. I’m using the latest Homeseer version (HS3) as of this writing. I’m going to create a single “Event” in Homeseer to show off b… |
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7 | 2855 | October 3, 2025 |
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[DEVICE PAGE] Inovelli Dimmer Red Series LZW31-SN
This Z-Wave dimmer is for feature packed in-wall lighting control. It has all the bells and whistles that you have come to expect from Inovelli, with some really unique customization options. https://inovelli.com/shop/s… |
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100 | 15871 | October 3, 2025 |
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SmartThings won't let me add more switches
This has come to my attention recently and if this is the case no matter how many times you try to pair or exclude another Inovelli switch it won’t work. You have to go into the IDE and pick the DH, open it in the edito… |
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1 | 1184 | October 3, 2025 |
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[HOW-TO] Hubitat: Setting Up "Scenes" in Rule Machine
Note: If you don’t see the option to “Prefill all button actions for”, first go into the Inovelli device page and hit “Save Preferences” with our driver installed. This will send the “numberOfButtons” event that is neede… |
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62 | 9310 | October 3, 2025 |
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[TIP] SmartThings Direct Github Integration
SmartThings users, if you would like to setup your IDE so that you can see device handler updates and easily update them with a few clicks, here are the settings necessary to do so. For easy copy and past: inovellius… |
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2 | 3326 | October 3, 2025 |
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[HOW-TO] Using the Z-Wave Association Tool in Hubitat
The Z-Wave Association Tool is an App that was created to allow our customers to easily create device-to-device “associations” with Inovelli devices and other compatible Z-Wave devices. The tool requires special code to … |
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133 | 15186 | October 3, 2025 |
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Compatible Bulbs for Dimmer Switch (Gen 2)
EDIT (November 23, 2021): Please see the resources below. I will be closing this thread as we just launched a bulb compatibility app as well as a submission form. Bulb & Fan Compatibility App (to find/check compatible … |
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120 | 15870 | October 3, 2025 |
| 3 years in - still can't effectively dim my lights |
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4 | 204 | November 13, 2025 |
| White Series Dimmer (VTM31-SN) vs On/Off Switch (VTM30-SN) Details |
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9 | 204 | November 12, 2025 |
| No HomeAssistant Multi-Tap Support for White (Matter/Thread) switches? |
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6 | 176 | November 11, 2025 |
| Blue On/Off Switch Powering Off during Crash |
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22 | 196 | November 10, 2025 |
| Unable to see One tap, two tap and 3 tap options of White Series Dimmer Switch on New Aeotec Smart Home Hub 2 |
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1 | 29 | November 9, 2025 |
| Blue on-off switch powers off when turned off |
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39 | 538 | November 7, 2025 |
| Air gap will not stay closed on LZW-31 |
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1 | 33 | November 7, 2025 |
| Lights flickering at low dim level with Blue 2-1 |
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95 | 3626 | November 7, 2025 |
| Blue Series Fan/Light Canopy Module ZHA Issue |
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11 | 107 | November 7, 2025 |
| 4 Way Wiring - Blue Dimmer - Relay Click won’t disable / original load line caused cycling |
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2 | 29 | November 6, 2025 |
| VZM30 (Blue On/Off) showing as a light not switch |
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22 | 305 | November 5, 2025 |
| Any way to control startup brightness with Blue 2-1 switch bound to group of ZB lights? |
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0 | 27 | November 5, 2025 |
| White series on off switch issue |
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2 | 71 | November 5, 2025 |
| Blue Series - Anyone Recognize this 3-way Switch Configuration? |
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2 | 80 | November 4, 2025 |
| Blue 2 in 1 Dimmer attached fixtures slow pulse when off VZM31-SN |
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0 | 28 | November 4, 2025 |
| Scene control with Blue controlling hues via binding |
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3 | 43 | November 3, 2025 |
| White Series On/Off Switch (VTM30-SN) - LED Dimmer Bar programming help |
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15 | 218 | November 3, 2025 |
| Weird 3 (and a half) way switch configuration help needed |
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0 | 43 | November 2, 2025 |
| White Series Fire Risk with daisy chaining |
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22 | 759 | October 31, 2025 |