Product Support
Wiring Discussion Talk through installation and electrical wiring questions. Share diagrams, ask for feedback, and learn from others’ setups. Safety note: if you’re unsure or do not feel comfortable with wiring, please consult a licensed electrician. Platform Help Need help pairing or configuring your device with SmartThings, Hubitat, Home Assistant, Apple Home or other platforms? Ask questions and get guidance on pairing, platform quirks, or automation setup. Hardware & Firmware Help Discuss issues with your device’s hardware or firmware. Report bugs, troubleshoot unexpected behavior, or confirm if others are seeing the same problems. If you’re having platform specific issues, please use the Platform Help category. If you have a suggestion about improving hardware or firmware, please post in the Feature Suggestions category.
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Blue Series SmartThings Edge Changelog | VZM31-SN, VZM35-SN
March 29, 2024 Some code cleanup and fix compatibility issue when using Samsung fridge as your hub. January 17, 2024 Adding settings options for firmware 2.17+ of VZM31-SN & firmware 1.05+ of VZM35-SN. See Blue Seri… |
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79 | 3456 | October 3, 2025 |
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SmartThings Device Firmware Update - Secondary Controller Method
I’ve written a tutorial on how to use a USB Z-Wave device as a secondary controller in your SmartThings network to update the firmware of a device. This makes it so you can update the firmware without excluding the devic… |
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63 | 7829 | December 9, 2025 |
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Inovelli Hubitat Drivers Installation & Location
Installation Instructions Please follow the instructions below to install your Inovelli Hubitat Driver(s). Inside the Hubitat web interface, select the “<> Drivers Code” Button on the left side bar Then click, “New Dri… |
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1 | 1813 | October 3, 2025 |
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New/Current Hubitat users and our switches !PLEASE READ!
New/Current HE users here that are installing our switches. Please be aware that when you include our switches Hubitat seems to be enforcing to use their versions of the drivers which is fine for most cases but not if yo… |
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82 | 10205 | December 9, 2025 |
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[HOW-TO] Using Scenes & Notifications In Homeseer
Below is a brief explanation on how to use scenes and notifications in the Homeseer platform. I’m using the latest Homeseer version (HS3) as of this writing. I’m going to create a single “Event” in Homeseer to show off b… |
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7 | 2927 | October 3, 2025 |
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[DEVICE PAGE] Inovelli Dimmer Red Series LZW31-SN
This Z-Wave dimmer is for feature packed in-wall lighting control. It has all the bells and whistles that you have come to expect from Inovelli, with some really unique customization options. https://inovelli.com/shop/s… |
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100 | 16409 | October 3, 2025 |
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SmartThings won't let me add more switches
This has come to my attention recently and if this is the case no matter how many times you try to pair or exclude another Inovelli switch it won’t work. You have to go into the IDE and pick the DH, open it in the edito… |
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2 | 1202 | December 9, 2025 |
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[HOW-TO] Hubitat: Setting Up "Scenes" in Rule Machine
Note: If you don’t see the option to “Prefill all button actions for”, first go into the Inovelli device page and hit “Save Preferences” with our driver installed. This will send the “numberOfButtons” event that is neede… |
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63 | 9561 | December 9, 2025 |
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[TIP] SmartThings Direct Github Integration
SmartThings users, if you would like to setup your IDE so that you can see device handler updates and easily update them with a few clicks, here are the settings necessary to do so. For easy copy and past: inovellius… |
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3 | 3347 | December 9, 2025 |
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[HOW-TO] Using the Z-Wave Association Tool in Hubitat
The Z-Wave Association Tool is an App that was created to allow our customers to easily create device-to-device “associations” with Inovelli devices and other compatible Z-Wave devices. The tool requires special code to … |
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134 | 15745 | December 9, 2025 |
| VTM31-SN multiway: physical binding works, but syncing the other companion’s level causes jitter |
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2 | 20 | November 5, 2026 |
| Red Dimmer in three way, wiring unclear |
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2 | 20 | November 5, 2026 |
| Blue series switches dropping off mesh |
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11 | 185 | November 5, 2026 |
| VZW32-SN - Dimming command does not scale values against P10 max dim level (and possibly P9) |
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5 | 120 | November 5, 2026 |
| mmWave Switch 'On' Delayed when Depth Maximum not 600 |
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5 | 109 | November 4, 2026 |
| mmWave zone occupancy not matching coordinates of reported target |
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4 | 145 | November 4, 2026 |
| Red Series ZWave Dimmer on Backorder? |
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4 | 58 | November 4, 2026 |
| VZM31-SN Firmware upgrade failures going from 2.18 to 3.04 |
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55 | 2588 | November 3, 2026 |
| VZM30-SN failing with erroneous overcurrent condition and active/periodic power/current monitoring is failing |
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25 | 340 | November 2, 2026 |
| VZM32-SN mmWave occupancy gets stuck on (won't clear) despite that zone occupancy continues updating |
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7 | 188 | November 2, 2026 |
| VZW31-SN + AUX01: No-Neutral 3-Way With Power at Ceiling Fixture |
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3 | 34 | November 1, 2026 |
| New blue switch flashing cyan |
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7 | 88 | October 31, 2026 |
| Help Wiring Inovelli Blue Dimmer + AUX01 (No Neutral) |
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9 | 79 | October 31, 2026 |
| Inovelli White Dimmer - LED Bar flashes cyan > yellow > stays dim blue when pressing the down paddle |
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2 | 61 | October 31, 2026 |
| VZM31-SN Blue Series – Bottom LED completely off when load is off, despite correct settings (ZHA) |
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0 | 33 | October 28, 2026 |
| VZM32-SN mmWave Dimmer Blue Series Info logging when disabled - Hubitat - Fix |
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3 | 59 | October 29, 2026 |
| VZM30-SN Driver Error in Hubitat |
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2 | 62 | October 28, 2026 |
| VZM35-SN - Blue Series Fan Switch Hubitat Warnings - Fixed |
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1 | 53 | October 28, 2026 |
| Z-Wave mmwave switches bricked |
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3 | 96 | October 26, 2026 |
| Dimming wiring - only 3 wires in the box |
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2 | 60 | October 24, 2026 |