Hi there,
We have been providing tracking numbers for customers that have reached out and asked for them. There may have been a miscommunication when you reached out and weren’t provided one. I have pulled up your tracking info and will PM it over to you now.
Please let me know if you have any questions.
Thank you!
FWIW, my package came via Ontrac which doesn’t provide a similar alert service that I’m aware of.
Thanks got it and might have just been cause it hadn’t shipped I don’t think when I had asked originally - Also yeah looks like it’s Veho now at least I have something to refresh beyond waiting for a random truck so thanks 
Well, it’s a Christmas miracle (or maybe two). I got a shipping notification (which feels like miracle #1). And they will technically arrive before Christmas (Dec 24). That’s miracle #2.
Of course, I’ll be out of town starting Dec 21 for a week, but they will be sitting in the house waiting (our pet sitter will bring them in, so nobody get any ideas). I now have a “between Christmas and New Year” project to install around 40 switches (I was waiting for these last switches before doing everything at once).
I’m curious when and where you placed your order? I was hoping to have mine to install during the break as well. I ordered on Inovelli.com in November 2024.
This is wonderful news.
I ordered in Dec 2024 and have yet to receive any news about shipping.
I reached out to Inovelli back in October and was told the ETA is late Nov / early Dec 25, obviously we’re now past that date already, so the wait continues.
You’re likely in the second shipment which is currently stuck in customs. An update elsewhere on the forum last week said this will be a ~3-4 week delay as far as I remember.
I ordered November 2024, and it shipped on Monday. ETA was today, but it didn’t make it. Hopefully it’s not lost in transit, and I get them Friday.
I ordered in Mar 2024 hoping mine ships soon. But knowing my luck, it will ship out and arrive while I am out of town next month.
Merry Christmas to all from Inovelli.
Inovelli was notified that the second batch was selected by US Customs for an inspection we were advised it could take two to three weeks to complete. This is only an estimate and we hope that the shipment will be complete by the 30th of DEC(this is only an estimate). We are sorry but this is not in our control. As far as the first batch orders are still being processed through our shipper.