Yeah this has been quite the cluster with the migration… There are a couple things we can check here:
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Can you shoot me a PM with your IDE data: Knowledge Base Redirect – Inovelli (I just need the top part of the KB article)
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There’s a similar thread here around the outdoor 2-Channel device: Need help with NZW97 Two channel outdoor plug - #19 by sawall - the process should be the same as they’re both multi-channel devices
Keep me posted!