NZW30/31’s pairing issues

I have some Gen1 NZW30 (on/off) & NZW31 (dimmer’s) that were paired with a z-wave dongle via home assistant. Due to an error (not saying who’s) the z-wave dongle itself accidentally got deleted which caused the switches to be orphaned.

After much headaches resetting the dongle, I am trying to re-add the switches. I am having headaches where they won’t pair to either the dongle or a Vera Plus hub.

Tried the power of/on, hold down “B - I.e.down” for 5 seconds, pulling tab for load power, 6 up, down, sideways, etc.

No go for getting them to recognize. Any suggestions or are they garfed?

Hey @PaulT – here are some generic instructions – let me know if they help:

I would try excluding them first and then including them.

Let me know if that helps!

Hey Eric - Good to hear from you. It’s been a while since we chatted via Reddit, email, etc. Hope all is well there and see that you are swamped with all the new product launches.

I was able to eventually get them to pair by having my wife hold the UP button on them while power cycling the circuit breaker they were connected too.

Thanks for the suggestions/support from both you and Nate.


Awesome, glad you got it working – always happy to help :slight_smile:

I never had a doubt that it would get figured out/taken care of.

Finally getting time to get some of the last gen1 installs done and brought in some gen2’s for good measure.