RGBW bulb stuck on blue

So I have a bulb I’ve been using for around a month that suddenly just turned on and was blue. The bulb is only ever turned on/set through associations with a red dimmer, so I was not sure why it was blue.

When I went to fix it, I can change the color but none of them are correct. Yellow is more like green, and orange is blue. I’m guessing that the red LED is dead or something.

When I set the color temperature to warm white, it is just a faint blue.

I’ve tried excluding and factory resetting, no luck.

Any thoughts?

RMA if factory reset didn’t fix it.

Were you able to solve the problem? I have the same issue.

Hey @vaughnjohnson,

Try a hard reset using the instructions at the link below. If the blue tint is still there after doing the hard reset, reach out to us at [email protected]

How To: Include / Pair, Exclude / Remove & Factory Reset Ilumin Bulbs