Can someone please contact me about canceling a couple of orders? I bought 5 AUX switches on one order and 1 2-1 on/off switch on another. But after getting a dimmer switch, I’m completely in love with these switches and now want to make an order of 10 blue dimmers (in addition to the 10 I’ve already bought). But, your order canceling process is broken (changed from the instructions) and your AI chat bot keeps cock-blocking me from talking to anyone there.
It tells me I can cancel using these instructions: Canceling, Editing & Reordering Existing Orders | Inovelli Help Center. Which don’t work and then shuts down the chat conversation.
Please help me spend even more money with your company…