Hopefully these will get there quickly but with almost all things home automation, there will be a delay in production. So many things are announced to get attention before they are even available and companies need that in order to get the support they need. The few months behind that these switches are is not only normal but actually a bit quicker than normal in my experience. I have seen some devices take a year plus after the original release date. I have learnt this the hardway especially with the WAP involved!
YESSSS!!! Cant wait to get these hooked up!
So just to piggy back on this reply. I too was someone that specifically purchased these dimmers due to the non-neutral requirement in a 3 way situation.
Since I havenât really looked at the aux switches yet, can you just expand a bit further as it would relate to this scenario?
Iâve got a 2- 3 way switches to control my hallway lights that do not have a neutral wire. My original intent was to install an Innovelli dimmer on one end of the hall and retain the original 3 way switch on the other side. Does this mean that I would just need to swap out the standard 3 way switch for an aux switch now? Would this require any additional wiring?
Thanks and looking forward to these!
So question, I came onto these after the pre-order was doneâŚ(dang it) But no worries! I see production is starting, how long before these bad boys creep onto Amazon? I know that may sound silly but I get Amazon credit from work and have been stockpiling it specifically to unload it on some of the new switches. Want to make sure Iâm ready as I am sure they will inevitably go quickly.
On a side-note - I have been playing in the HA space for quite awhile now. I have to echo others commentsâŚyou guys have been awesome about providing updates and insight into what you are doing. In addition, you are pushing the boundaries of what these devices can do beyond just offering âa switchâ which most competitors are doing. You listen to your customers and you are willing to look at corner case requirements. Itâs just beyond refreshing. I am now a customer for life and ALL my devices that CAN be Inovelli will be. Iâm also sure to tell everyone about them when they ask 
Now if you could just start up an exchange program so I could swap my other smart switches to all Inovelli, Iâd be in heaven!
Thanks again and keep up the GREAT work!
Tony
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I second the exchange program lol.
Would love it! Hopefully these will be fairly similar to the On/Offâs 
Thanks for all your help!
Well thatâs good news! Yeah, the aux switch is also nice bc you can dim from both ends of the 3-Way. Iâm still holding out hope that we can figure out having a dumb switch in the non-neutral setting, but for now hopefully the aux is a good start!
Hey thanks @compulov, we sincerely appreciate it! I can promise that weâll always look for ways to improve. We put these products in our houses as well and thereâs times when we think, âman, this would be a cool feature â letâs see how we can tweak the firmware to make it happenâ or better yet someone from the forum, on Reddit, FB, email, etc will ask for something and it gets our brains thinking of a solution.
Our goal is to put out the best hardware we can so that when you invest in something, you donât feel like you have to upgrade it every time the fancy new model comes out, but rather you can just update the firmware. Moving forward, really the only changes from a hardware standpoint would just be upgrading the Z-Wave chip.
In other words, once you invest in something, you should be able to just upgrade the firmware. This one may be difficult (the dimmer) bc we maxed out the space on the 500 Series chip, but moving forward just about everything will be 700 Series with lots more room for improvement. However, from my understanding, even though we maxed out the space, there may be room for optimization to free up some room.
Yeah, we definitely learned a lot from this dimmer and launching the pre-orders. In our heart of hearts we firmly believed that these would be out in May as we were promised delivery in April. I think it was also one of those things where we were working with a new manufacturer who was also trying to attain our business and over promised a few things from a timeline standpoint. Theyâve admitted they were a little optimistic and also they didnât fully anticipate the complexity of the switch. They were putting out basic products before for larger corporations and once they realized how complex this thing really was, they kind of back-peddled a bit on timelines. Couple that with issues out of our control (unforseen patents, lost in translation deliverables, etc) this turned into a mess fast.
Good to hear though that we still beat the year development time that youâve seen! Iâm not sure my hairline or my weight gain couldâve taken it if it went any longer 
Me neither!
Yes, great question. You would essentially keep the Inovelli switch on one end (where the line comes in) and then on the opposite side put an aux switch in as you mentioned. You likely wonât have to rewire the aux switch side, but let me get the diagrams shortly to show you!
Wow, thatâs awesome, Iâm in the wrong field â @Micah_Inovelli can you get us an Amazon credit account set up so we can get some switches too!?
Kidding aside, the goal at this point is to ship these out in waves. The first shipment will be to cover the pre-orders, which (and I havenât confirmed this bc the sales and logistics person is out until the 7th) hopefully ship at the end of next week.
From there, weâll try our best to have a second wave come in to get up on Amazon, followed by the final batch. Weâre told that all switches should be delivered by the end of the month and we ship directly to Amazonâs warehouses. Last time with the On/Offâs they surprised me in that they usually take 3-4 days once they arrive at the warehouse to check in and move from Distribution Center to Distribution Center. However the listing was live the same day last time.
So, my best guess, if we get the 2nd wave in is that they could be live on Amazon USA around the 18th-25th. If not, I would estimate they all arrive by the 31st or first week in November.
As for Canada, the tricky thing with Amazon is that they require your product to be in stock in the US before opening up the Canadian listing if you want to use the same UPC. This is why Iâm pushing for a 2nd wave to come in so that they can be live on Amazon US, which will allow us to open up Canada for the third wave. More to come on this.
Thanks @ffingers, I really appreciate that and every little bit of word of mouth referrals helps. Itâs something that worked well for us last year and has crushed us this year given the fact that we were out of stock for 9mo or so (due to the switch of manufacturer) so weâre trying to regain that momentum.
Yeah, who wants boring on/off/dim switches?! Itâs almost 2020 and the home automation industry is on fire â letâs make some products that get people excited!
Ha, could be something! Canât promise anything, but itâs an interesting idea
Well it must happen now lol!
WellâŚif you can pull that off, I have a weekend of work removing light switches! If you need help coordinating or coming up with ideas, happy to lend a hand.
You should codename it âproject switcheroo!â
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Project switcheroo. Love it. @Eric_Inovelli, I think we found someone who could help us with all code names moving forward.
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Lol I think youâre right.
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Is there an update? Are the dimmers in production now?
Hey @DJGleeeeeen - welcome to the community!
Yes, production started Oct 4th and they started producing the PCBâs.
Iâll ask for an update tomorrow (8th) as the product manager has been on vacation until tomorrow.
Can you also post an updated timeline for pre-order delivery and when additional switches will most likely be available when you receive that update? I only ordered seven switches when it was a pre-order because I didnât want to gamble, but I think Iâm ready to pull the trigger and get more right off the bat once they come out.
Also, I was told in a previous update that I will need to use a capacitor (I believe) on my switches and that they would be provided for people that did the pre-order. Is that still the case? And if so when will these be shipping?
Thank you!
curious to hear more about the need for the capacitor. I recall seeing something. Is this for those without a nuetral?
@neminat Yeah, this is for people without a neutral Below are the email transcripts with an Inovelli Tech.
From Me: Good Morning,
I saw on your website that the switch now requires an adapter and since I had preordered before April 24th you would be including it but it says I have to ask for them.
That being said I do need an adapter for each of the switches that I ordered. Will you automatically ship these with my switches or separately? And if separate, when will I get these?
From Inovelli: Glen,
Can you shoot me your mailing address, and your order # as well? I can get your information onto our shipping list for the bypasses.
We will be shipping the bypasses from our HQ, so they will be shipped separately from the dimmers, we will be sending them out around the same time as the dimmers.
Thanks,
M*****
@DJGleeeeeen - InterestingâŚyouâd think they would have a list of pre-orders (I think mine is back from February) and just automatically send the bypasses.
@Eric_Inovelli - Is the above true?
in their defense they wont know who doesnt have a nuetral. They could ask i suppose.
@neminat - Very true. I fortunately have a newer home, so I wonât be needing it; however, as a PM, I would plan for the worse and just send them with the pre-order units regardless of needing them or not.
Hey guys â sorry, I meant to respond to this quicker.
Yeah definitely, I can give you my best guess here. Pre-Orders will hopefully be wrapped up early next week and then be here at the office by the end of next week. Our goal for the remaining switches is by the end of the month. Depending on Customs, Tariffs, etc, it may take a bit longer â but weâre shipping these via air the first time to get them here sooner.
Yes, you may need one if you do not have a neutral wire and are using a single LED bulb. If you have a neutral wire you wonât need one as the neutral wire is what powers the Z-Wave chip.
Basically, hereâs how it works:
- The Z-Wave chip on the switch requires constant power to it for it to maintain communication with the HUB
- Usually this is done via the Neutral wire (which it will be on this switch if you use the Neutral wire)
- If you do not have a neutral wire, power must trickle into the switch from the light. The amount of energy required is more than the average LED bulb (if youâre using incandescent or CFL it will be fine), so if you put an LED in the load, the switch will trip.
- So, a bypass has to be installed at the light fixture to bring the required amount of power down to around 5W.
We didnât know this at first so anyone that purchased the switch that didnât have a neutral wire we said weâd provide the bypass to for free up until we put that disclaimer on the site.
The problem is that we have no clue who has a neutral and who doesnât and when the dimmers are on their way, we were going to send out an email to confirm everyoneâs mailing address is the same and also ask if they were installing this with a neutral wire or not. If the answer is no, then weâd send a bypass along with the switch.
We basically have to go off the honor system though and hope that people who have neutral wires donât just get free bypasses and sell them on ebay or something!
Yeah, correct â itâs only needed if you donât have a neutral wire.
Yeah, itâs true â we do have a list of pre-orders but no way of knowing who has a neutral or not 
â since the bypasses are only required in a non-neutral setting, we were just going to send them to those people.
Yes, this would be great to do, but with the tariff costs that werenât there when pre-orders were setup and now this, weâd definitely be losing quite a bit on every switch. I get it, no ones fault but our own (and lesson learned) but weâre trying to stay in the black â afterall the investors have a copy of my passport haha!
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@Eric_Inovelli - I definitely get it. Have you thought about selling them on the site for those who havenât pre-ordered and would like using the bypass device? Seems like an easy way to help ârecoupâ the costs.
As a âno neutralâ guy I would like to better understand how this bypass works and use case details (e.g. more than one light). Is there any documentation, pictures or video to share?
Thanks,
Jeff