On the website when viewing any of the ‘collections’ page it continuously refreshes every 10-11 seconds. It is so frustrating when trying to read about the different devices and options.
This happens on iPhone browsers Chrome and Safari and Windows Computer Chrome and Edge browsers. The animation needs to be changed or removed.
Hi there!
Are you able to provide me with a screenshot or video of the issue you’re having on our site? I am unable to replicate this on my end.
Please let me know if you have any questions.
Thank you!
It says new users (which I am today) are not allowed to upload images/videos?
I have a screen capture of it ‘flashing’ every 10 seconds or so. It’s reloading the page.
See if you can DM it to Kaleb. Click on his name, then “Message”.
You should be able to post images/videos now (the file size limit is 14 MB). Could you give it another shot? If you still aren’t having any luck, you may need to send a link to the image/video with a service like Google Drive.
Hello Kaleb, it’s doing it for me as well using Firefox on Windows. I have disabled Ublock Origin and Privacy badger and it’s still happening. I also have a PiHole on my network. No idea if that could cause an issue.
Just wanted to add that this also occurs for me on the iPad using Safari. Here is a link to a video:
It is because your on the Canadian site.
Remove the /en-ca/ and the flash doesn’t happen.
No fix to date.
Ah, thanks! @Kaleb_Inovelli - seems the flashing issue is on the Canadian version of the site.
Hi there,
Thank you for the additional information. We were also able to track this down to the Canadian version of the site. We are still working on this issue and will provide you with another update when we have one. Thank you all for your patience on this!