Hiya @EricM_Inovelli , a bit more info…. Spent all night and half of this morning struggling with this update. Out of my 35 switches, about 10-12 would not take the update on the first (or sometimes second, third, fourth) try.. Using Home Assistant Matter’s Server UI, I was seeing various switches going Offline. Still am, actually.
After a ton of frustration trying to delete and re-add a switch like 10 times, I hit the nuclear button and completely wiped/uninstalled the Thread/Matter/ZBT-2 adapter, Open Thread Border Router Add-On, etc from Home Assistant. Plan was to start all over from scratch because there was something just not working. Now, it seems like none of the Inovelli switches will add themselves even after multiple factory resets!!! Worst case scenario here is nothing is working anymore.
When adding the switches, they will often go through the normal flow (strobe blue, flash green, go back to blue, flash green). But then in the Home Assistant App on my phone, it hangs for a while and then finally gives up and says Accessory can not be added. Tried to go back through the Factory reset and start again process multiple times, with multiple different Inovelli switches. No luck at all!
I was thinking maybe it’s Home Assistant, but it happily re-added my Invis Outlet switches (I have 3 of these). So I know my phone has the proper HA router credentials etc. I’m utterly lost and now have 35 switches I can not get to work at all. Hoping you could please provide some thoughts or maybe some magic tap sequence on the switch. Picture below of what the iOS Home Assistant App comes back with. If I just try to Air Gap pull and then re-add, the switch just stays on solid blue (won’t even acknowledge the attempt). I have to factory reset again, but it’s just a loop of the same results.
From the OpenThread Border Router Add-On Logs, here is a transcript of events while trying to add a switch. None of this appears until after the 2nd green flash on the switch itself. I’m seeing “NoAck” which seemingly points over to the switches?
00:36:12.266 [N] MeshForwarder-: Failed to send IPv6 UDP msg, len:96, chksum:23e9, ecn:no, to:12050f47e0029003, sec:no, error:NoAck, prio:net, radio:15.4
00:36:12.266 [N] MeshForwarder-: src:[fe80:0:0:0:9cfe:63e3:8e07:516b]:19788
00:36:12.266 [N] MeshForwarder-: dst:[fe80:0:0:0:1005:f47:e002:9003]:19788
00:36:13.655 [N] MeshForwarder-: Failed to send IPv6 UDP msg, len:96, chksum:60c8, ecn:no, to:12050f47e0029003, sec:no, error:NoAck, prio:net, radio:15.4
00:36:13.655 [N] MeshForwarder-: src:[fe80:0:0:0:9cfe:63e3:8e07:516b]:19788
00:36:13.655 [N] MeshForwarder-: dst:[fe80:0:0:0:1005:f47:e002:9003]:19788
00:36:14.416 [N] MeshForwarder-: Failed to send IPv6 UDP msg, len:96, chksum:eef2, ecn:no, to:12050f47e0029003, sec:no, error:NoAck, prio:net, radio:15.4
00:36:14.416 [N] MeshForwarder-: src:[fe80:0:0:0:9cfe:63e3:8e07:516b]:19788
00:36:14.416 [N] MeshForwarder-: dst:[fe80:0:0:0:1005:f47:e002:9003]:19788
00:36:17.499 [N] RouterTable—: Allocate router id 9
And then from another wipe and retry, from the Home Assistant Matter Server logs:
2026-02-07 12:30:23.830 (MainThread) INFO [matter_server.server.device_controller] Starting Matter commissioning with code using Node ID 3.
2026-02-07 12:30:25.523 (Dummy-2) INFO [chip.ChipDeviceCtrl] Established secure session with Device
2026-02-07 12:30:29.153 (Dummy-2) INFO [chip.ChipDeviceCtrl] Commissioning complete
2026-02-07 12:30:29.154 (MainThread) INFO [matter_server.server.device_controller] Commissioned Node ID: 3 vs 3
2026-02-07 12:30:29.154 (MainThread) INFO [matter_server.server.device_controller] Matter commissioning of Node ID 3 successful.
2026-02-07 12:30:29.154 (MainThread) INFO [matter_server.server.device_controller] Interviewing node: 3
2026-02-07 12:31:06.567 (Dummy-2) CHIP_ERROR [chip.native.DMG] Time out! failed to receive report data from Exchange: 43036i with Node: <0000000000000003, 1>
2026-02-07 12:31:06.568 (MainThread) WARNING [matter_server.server.device_controller] Unable to interview Node 3: Failed to interview node 3