4 LZW30 switches installed for several weeks, one is now unresponsive

After several weeks of my LZW30 switches working fine. One has now become totally unresponsive. It is stuck “ON”. No LED is visible on this switch, physically pressing the switch up/down does nothing. pressing to reset does nothing. All 4 switches are in the same room within 6 feet of each other.

Any ideas on how to get this thing working? I’d rather not send it back to be replaced if there’s another fix.

Pull the airgap.

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