Blue 2:1 switches, non-working switch paddle

One of my new Blue 2:1 switches has a wonky up-paddle (it won’t press in, or make contact unless pushed hard on one edge). The down paddle works OK. Is there a fix for this or do I need to get a replacement switch from Inovelli ? Thanks.

I read on another thread on this forum that the ground may be pushed in too far and getting in the way of the paddle. You can poke around the forum and you’ll probably find the post.