Blue series ceiling fan only works on high speed - not an exhaust fan

Switches General Discussion
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1

Hey friends,

I have wired up my blue series fan switch using Line, Load, Neutral, Gnd to a multi speed ceiling fan.

Problem: The fan only works at high speed when it should work at all speeds.

I ensured:

  • Neutral connected. Shows as such in the power state.
  • Switch type set to ceiling fan (3 speed).

It previously worked at all speeds but the catch is this ceiling fan used a Lutron SFS-5E fully variable dimmer. It has a smooth slider where I can set the fan to any speed.

2

What is the make and model number of the fan?

3

@Bry thank you for replying. It is this one.

4

Thanks. The fan model looks ok.

When you press the paddle, does the LED bar change level?

Also, how did you set the Switch Mode parameter?

5

Yes when I use the paddle the LED bar fills up more or less and in home assistant I can also see the speed changing through off, low, med, high.

Switch type set to single pole.

6

When you installed the switch, did you test to determine which was the line and which was the load?