Hi All, new user here. I’m having an issue with two new Blue Series switches. Both of them are showing the same behavior.
Some background:
- Using the switches out of the box without any initial customization. Intended use will be single pole dimmer for LED lights.
- Wiring is correct. Professionally installed and electrician confirmed neutral wire configuration
- Using HomeAssistant with a Sonoff Zigbee 3.0 dongle. Switch is, at most, 20 feet away from dongle
- Have attempted the peering multiple times with a factory reset in between each attempt
Here’s what I’m seeing. The switch goes into peering mode with the blue pulsing LED. I run discovery from within HA. HA finds the device, interrogates it, and configures it. It shows up under the zigbee integration and has a whole bunch of entities all showing status. For a few moments, the switch works as expected. Then, usually within a minute, become unavailable and the LED flashes Red once. It goes back and forth between available and unavailable for a couple of minutes. Ultimately ending up back in what appears to be peering mode with the blue pulsing LED.
After this point, I’ve tried re-running pairing, running a reconfigure from within the entity in HA. If I manually put it back into discovery mode (triple click config button), it is rediscoverable, but the cycle then repeats.
Apologies if this is answered in another post or if I’ve missed troubleshooting steps. Any and all help is appreciated.