Canopy Module and Fan Switch Wiring

[Martin003]

I am in the process of setting up the a white-series canopy module with accompanying fan switch.

I am assuming I have misunderstood the wiring somehow and would like some guidance on how to proceed.

Power runs to the switch, confirmed before replacing the dumb switch. Up provided power to the canopy module, down was not.

The switch is wired with both black wires into line, a neutral, and a ground.

Switch turns on and off. LED bar changes brightness accordingly.

Canopy module is receiving constant power and both switch and module have been paired with Thread. LED is solid blue.

Fan and lights do not activate with button presses and the hub is not able to activate them either.

[Bry]

Just double-checking. Is that white in the neutral terminal a pigtail? I know you said the canopy is powered and added to the hub, but I’d expect 2 conductors in the neutral terminal. Maybe you pigtailed the neutrals but didn’t pigtail the lines? Can’t really tell from the picture.

I wouldn’t expect the switch to control the canopy as you’ve described it. The next step is to either bind the switch to the canopy, or to define automations for the canopy based on paddle presses.

However, I would expect the hub to control the canopy, so you need to get that working first. When you say that “the hub is not able to activate them either”, are you telling the hub to send commands to the switch or send commands to the canopy?

If the canopy is properly paired with the hub and you send hub commands to the canopy but the fan or light isn’t responding, that would suggest improper canopy wiring. So get the canopy part working first and then focus upon the switch.

[Martin003]

Thank you so much for offering your assistance!

The white is the jumper that came packaged with the Fan Switch.

This is the guide I followed:

I was confused because the information seemed to conflict with this page:

Let me know if there is a different schematic more suitable to my situation.

I will work on getting the canopy properly functioning in the AM.

Thanks again!

[Bry]

The Single Pole (w/Neutral Wire) is the correct wiring.

The getting to Know Your Module drawing HAS ERRORS, so I can see why you were confused. Follow the first drawing.

At the canopy, bundle the white neutrals from the 2-wire, the canopy and the fan.

Red to the fan’s fan wire and blue to the fan’s light wire.

What is the make and model of the fan.

@Bry

I would expect the hub to control the canopy, so you need to get that working first. When you say that “the hub is not able to activate them either”, are you telling the hub to send commands to the switch or send commands to the canopy?

???

What hub are you using?