So essentially, what I found was one day the fan and light were not responding to switch presses/controls. So what I did was reset the breaker and tried again. It would respond immediately for like 2-5 minutes, but after a long pause (30 min+) it would stop responding again. Air gap made no change. I performed a reset of the canopy connection at the switch, but this time air gapped the switch on breaker reset. When it started pulsing, I initiated the connection, and the switch flashed green, but the canopy module still pulsed. The switch was then not controlling the canopy unit at all. Then I downgraded the firmware to 1.31 and tried the air gap, pulse, reset canopy connection, then connect, and it was been working more reliably since.
Note that I also have had a NIGHTMARE installing 1.36 and actually getting it to work. This 1.36 was a swapout that you guys sent me in 2020.