I am trying to upgrade the firmware on my LZW30-SN device. Whenever I try using the steps provided for Hubitat, I get a message, “Please wake your sleepy device” when the firmware updater tries to get the version info.
How do I do that?
The device is currently at FW 1.09 and I am trying to upgrade to 1.20 that I found on the firmware pages.
There are two versions of the Hubitat updater … If I recall, one of them had this issue with parsing firmware and transmitting it to the device, so it may be possible that you’ve grabbed the wrong version.
Aside from that, I’d try pulling the air gap on your device (the little tab on the bottom of it), then pushing the update again. I’ve had this happen a few times, and it takes a little coercion to get it right 
Also make sure you’re pulling the firmware from a remote server. 100% of the time I tried to update the firmware from a file on my hub, it failed in the wake sleepy device state.
Thanks - I’ll try that at some point. FYI I used a URL from the Inovelli site. I followed the instructions on the Hubitat page so no idea if that is linking to the correct device driver. I would hope so