I made the purchase on Saturday Sep 4th.
This is the link to the purchase
https://www.amazon.com/gp/product/B07T26MVYC/ref=ppx_yo_dt_b_asin_title_o01_s01?ie=UTF8&psc=1
The seal was intact. I am somewhat familiar with tamper evident seals (there are competitions at Blackhat messing with them… it’s fun). It was identical to the seals on the Fan/Light switch I purchased (on Amazon) and the last 2 Red series dimmers (purchased through the Inovelli store directly) within the last month. Which is why I feel it is more likely a quality control issue versus a return… I compared the seal stickers on the amazon sold items to the ones purchased through you guys. The sticker seals are identical as far as I can tell. The one thing I guess I should mention, is that you can carefully remove the stickers without tearing the packaging.
Not sure where to find the date code…I did attach the sticker on the box… oddly, none of the other switches I have purchased had this sticker as far as I can remember.
I do have an Aeotec zwave stick… I can throw on a VM (all my machines are Macs, not a VM on the Mac, I have had issues with the software USB passthrough that Fusion uses, rather on an actual Vsphere cluster where I can use VMDirectpath to pass the USB through directly to.a windows VM) and poke around directly to see if it is just the IDE that is reporting incorrectly. But it won’t be till the weekend as a certain child is utilizing my laptop for school, he has his own on order getting here later this week.
Have you guys had any issues with counterfeiting… Amazon has a number of issues relating to counterfeiting… It’s a stretch… but something to keep in mind (maybe I am paranoid because I am an IT Security specialist)
