LZW31-SN Not updating status with Homeseer without polling?

Switches General Discussion
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#1

I’ve installed 5 LZW31-SN switches in my house and for the most part I really like them. The one thing that hasn’t worked for me is status updates from the switch to Homeseer. For example, I have some Homeseer switches and once installed whenever I use the switch at the switch, Homeseer knows the status of the switch (on/off/brightness). However, when I use the LZW31-SN switches, Homeseer doesn’t know the status unless I explicitly add polling to the switch. My understanding was that the patent that Lutron (?) had for immediate status updates had expired and all Z-Wave+ devices could now do automatic notification. Is there some configuration option I need to set on my switches to make this work? I would rather not do polling if I don’t have to.

Thanks!

#2

I’m seeing the same issue with HomeSeer 4. Does anyone know if a fix is available for this?

Alternatively, what are the downsides to having polling every few seconds? I’m new to ZWave; is polling something that should be avoided? What would/should the polling be? I presume that polling every switch @1s interval would cause significant congestion for the network?

Thanks,

Eric

#3

I’m running HS4 v4.1.9.0 and have no problems with instant status with my Red Dimmer, no polling required.

Did you include the Red Dimmer as a secure or non-secure node?

#4

@TC1 I included them as secure nodes. Is that a limitation? Do I need to exclude it and re add it as a non secure node?

Thanks

Eric

#5

Yes, try to re-include them as non-secure. Homeseer sometimes has issues fully supporting Z-wave+ nodes. This will hopefully be worked out once they release the updated Z-wave plug-in for HS4 with full support S2 security.

#6

Hey @benze – were you able to resolve this by including as non-secure? Just following up on some old threads :slight_smile:

#7

@Eric_Inovelli Sorry for the delay in responding.

Kind of. It usually works, however, one thing I noticed is that with a dumb switch wired to the LZW31-SN in a 3-way config, the LZW31-SN doesn’t seem to report the state change. I would have expected that the LZW31 “understand” the position of the dumb-switch and report that the light is off.