Hey all – I’m going to lock this thread for now. This was never meant to be a thread to request refurbs but more a thread to show when things are anticipated to be back in stock.
I’ll unlock it once we have a better outlook.
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Regarding Z-Wave – we are not planning on leaving Z-Wave. Things are very tough right now with Z-Wave supply chain. For context, our Z-Wave manufacturer also produces products for Ring, which uses most of the chip allocation, leaving us trying to find scraps. I’m not happy about it, but it is what it is – they are a much bigger company than us.
I did receive news that our ZigBee manufacturer has applied and been approved to start distributing Z-Wave chips and they are able to start getting us product in early Q3. We will be able to use 700 Series chips as well, so this may work out to our benefit after-all.
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Regarding the notifications, how it works is that when inventory comes back into the system an email is triggered. Since no inventory has been in stock for at least 6mo now, no emails have been triggered.
In terms of refurbs, we have an internal list of over 500 people asking for 3-4k switches. Courtney is trying her best to work her way down the list, but there’s only so much she can do.
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I’m very sorry for the continued disappointment in being out of stock. It’s very difficult for us as well as this is our income and right now, we’ve had to tap into our cash reserves just to pay overhead until the Blue Series launches. Trust me, we’d love to sell you these switches lol.