I purchased a handful of Inovelli products a couple weeks ago, and I am becoming very frustrated with their instability and bugginess.
LZW30-SN: I purchased two of these, and one seems to be working ok. The other I questioned whether was working correctly because its state (on/off) wasn’t reflected in Hubitat. I excluded and attempted to re-include the switch, which was met with failure. I have since returned the “bad” switch to Amazon, and picked up an LZW30 (black series) to replace it. Here’s to hoping it works ok. The other LZW30-SN I purchased seems to be working ok. If this was my only complaint about Inovelli, I wouldn’t have much to complain about. However…
LZW36: I purchased two of these at the same time as the LZW30-SN devices above, but these have caused all kinds of problems. One stopped controlling the fan entirely. It started happening a few days after installation, and within a couple more days it stopped working at all. This one has already been returned to Amazon. The other often won’t turn on the fan from the switch or via Z-Wave, but it does work after a few tries; I have not yet returned this one. The replacement for the returned unit was ordered directly from Inovelli because Amazon was out of stock, but that one is broken too. With this one, the fan works ok so far, but the light won’t turn off entirely. It turns WAY down to like 1% or something, so far down that you can’t tell it’s illuminated during the day, but after dark it becomes very obvious that the light is on. 3/3 of these devices I’ve received are either defective, or it’s just a crappy product; I can’t yet tell which.
I should also mention that following the process to upgrade the firmware via Hubitat of ALL these devices is met with, “please wake up your sleepy device,” when I try to perform an upgrade. Well, from what I know about Z-Wave, this isn’t at all a sleep device, and whether it is or isn’t I can’t seem to upgrade my devices. The amount of troubleshooting I’ve put into FRICKIN LIGHT SWITCHES is altogether ridiculous, and I’m pretty close to returning all of these things and going with another brand. I like the features of these devices, but if they don’t work, the features are worthless. At least switches without customizable LED lamps turn their load on/off correctly.