Red Series VZW31-SN Disconnect Every Few Days

I’m up to 15 days now with firmware 2.0.0 and no switches have gone dead. Seems to have for sure fixed the issue for me.

1 Like

@Bry, good thought, but I think that only affects 2x, 3x and 4x presses. I had it on 300mS, but I just tried it with no delay and it still outputs the paddle presses (and is more responsive so I think I’ll keep it that way except on the dimmers where I want to recognize multiple presses).

On the ones you are having difficulty on can you do this?

  • reboot the switch by pulling the air gap out for a couple of seconds
  • In zwave js do an interview for that device
  • Check in “groups” to make sure that you have an association setup for group 1 (lifeline) back to your controller (usually node 1).

Did that. I do have that association.

Will let you know if I see the problem again and whether those steps restore it.

1 Like