Red Series with SmartThings stopped working - IDE not accessible

You should be able to pair them in the new app. While the app appears to not have updated the inclusion instructions under the brand section, basically all you have to do is click, “Scan” and that will put your hub in inclusion mode.

Make sure you have the device driver installed if you don’t already (Instructions here)

Here are the steps (including @Bry’s suggestion to exclude):

  • Click on your Hub in the ST App
  • Click on the three dots at the top right and select, “Settings”
  • Click on, “Z-Wave Utilities” and then, “Z-Wave Exclusion”
  • Once Exclusion is running, click the configuration button on your switch 3x
  • If successful, it should blink green or red (I can’t remember off hand) and your app will say, “A device was removed”
  • Then go back to the devices page and click the “+” at the top right and select, “Add Device”
  • In the, “Scan for nearby devices”, click on, “Scan” – this should put your hub in inclusion (pairing) mode
  • Click on the configuration button on your switch 3x and the switch should start pulsing blue – if successful, it should blink green and if unsuccessful it will blink red
  • Your switch should show up as, “Inovelli Dimmer Red Series” or “Inovelli Switch Red Series” (depending on the model) if you have the Edge Driver installed

Keep us posted if that works or doesn’t!

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