I have the VZM36 Fan/Light Zigbee Canopy Module. When I’ve tried to pair it, it successfully pairs the status led turns green, then the status led turns yellow and red and it disconnects. I’ve factory reset it several times and I get the same results. I’ve also tried a second canopy module and it also didn’t work. Wonder if I got a bad batch? If there is a better way to reset it? A new firmware I should try? I did successfully install one in a different location and I’m fairly confident my wiring is correct. But prepared to try anything.
So I’ve tried a 3rd in a different location where I know 100% the wiring is correct and it still isn’t working. Only 1/4 seems to be working. They all have the 1.0 firmware. It joins the zigbee network and then removes itself immediately.
Still happening. Tried another location and still having the issue. Captured a video of the bug happening. It’s a little shakey but should capture the gist. The device connects to the zigbee network, then immediately disconnects.