I purchased a 10 pack back in June time frame and recieved the VZW31-SN (Project Phoenix) switches with the first batch (yes, from Innovelli, not third party stollen/engineering sample ones from Amazon). I’ve had them installed for some time now in some high traffic areas in my house. My feedback here is meant to be constructive and not in anyway hating the product, because these switches are the best ones i’ve ever owned!
I’ve noticed that the fit&finish seems to “loosen” up after awhile of heavy use. When clicking on the paddle, I find myself having to stop and push the middle of the up/down paddle to register the click. If I walk by in a hurry and reach out and “slap” Not really slap, just saying that as the movement, in a hurry and I only push the up or down corner or didnt push hard enough as it does require more force to activate up/down then my other GE Embrighten ones that I installed 4 years ago. With time, I’ve noticed more and more, I have to really push the center of the paddle to activate it.
Also, if I push the switch too quick, it doesnt register… I assume this is a firmware issue that could be fixed by altering the button push/debounce code. I have to really mean to stop walking, push the center paddle to hear the click of the button and hold for “what seems like an erternaty, but is a split second”, and then move on. or double clicking to activate my double click setting in the peramiters (Most are set to dim to 100% bright if double up, double down sends to initial dim setting, same as single push up, and single down is off) I have to double click the switch slower then I wish… Is there a peramiter I can set for the button timing to fix these issues? or do I have to wait for a firmware update?
But the biggest thing I notice, is the paddle overall feels looser and more flimsy as it is aging. Where my GE ones i’ve had for many years and still operate and feel good as new.
Again, these are the best swtiches and the feature set is out of this world!!! I hope inovelli makes it into the future and gets some design patents on all switch ideas so they are not stollen again in the future! But I’m here for the long haul and just wanted to provide what I’ve noticed for the past few months that kind of is a bit irritating.
One thing I love about the LED strip on the switches, is when we put the baby down for a nap, I have a set of automations that kick off, but it sets my Unifi 4 Pro Doorbell to Chime=none and then if anyone rings the doorbell while baby is sleeping, the LED strips on all switches FLASH RED and BLUE alerting front doorbell ringing. and when the baby is up and my sensors detect motion moving around in the crib for more then 2 minutes, they start sweeping up and down yellow letting us know the baby is awake.