@brassardv thanks for the list. I went through and made sure the profiles for SmartThings were correct. There were just a couple things that needed changing. HA will have more options as it working “deeper” into the clusters for the device. Some of those things might be added later in ST but I am not sure.
@jb10 PM me with an email address that you access with Apple Mail on an iOS device.
I have 79 White Smart Dimmer switches (and soon adding 5 of the smart on/off switches), and would love to test the 1.1 firmware if it might help with switches becoming unavailable. I only have Apple TBR’s, only set up things via HAOS, and have done all I can to clean up the Wifi + get rid of thread issues, but I’m still seeing devices go in and out of being available. @EricM_Inovelli if you think this will help and need another tester, please PM me. Thanks!
I have a very similar setup to you. Two Apple TVs (ethernet), about 80 white switches, running HAOS and commissioned my devices there and then bridged them to HomeKit. My network is Unifi. I’ve done everything I can think of, too (and so has my network expert). However, periodically, maybe every few days, all or most of my switches go offline and then slowly come back over 20-30 minutes. I’ve not been able to pinpoint a cause.
Are you seeing similar activity where a group goes offline at once and then slowly comes back online? Or are you seeing more random intermittent single devices going offline randomly? I’m also eager to determine if new firmware will make a difference.
Can you describe your network topology. VLANs? ipV6? AppleTV and HAOS on same VLAN/network? Do you have zigbee? Have you moved your wifi channels for your APs off of the thread wifi network signal being created by the appleTVs? Do you let your APs “optimize” on their own and switch channels?
I had similar stuff going on/offline when my ubiquity APs were on 1, 6, 11 as the appleTVs are using Channel 25 which is in the wifi 11 channel range.
I have about 115 matter/thread devices and about 90 of those are inovelli. The only ones I have go offline are the fans from time to time and those have never gotten firmware update and I’m convinced some of the dimmer problems in 1.0 firmware with connectivity are in that firmware for fans. Hoping for a 1.4 matter upgrade for fan switches. I had stable dimmers before 1.1.1 on 1.0.x versions.
We’re all still waiting for a response in this thread: VTM36 - White/Matter Fan/Canopy Module becomes unresponsive - #9 by rintaun
There are some pretty bad connectivity problems with the white fan canopy but I’m not sure why dimmer problems fixed here are the same root cause as the canopy connectivity problems – I’ve never had my single dimmer in my network drop off but have the canopy regularly drop-off.
Sure. I have a Unifi network. I’ve followed everything I can find online to set the network up so that it doesn’t block Thread traffic. Everything except my Sonos system is on one VLAN. I have two apple TVs (ethernet) and two homepod minis acting as TBRs. I don’t have zigbee devices except for my Hue Bridge Pro and bulbs. I set the bridge to channel 15. My wireless access points are set to either channel 1 or 6, and I block 11. They are not set to optimize on their own. Stability isn’t bad, but every once in a while, something triggers a “matter storm” where so many devices go offline and take about 30 minutes to come back. Even then, there’s usually a device or two that doesn’t come back for a couple of hours.
Would love this as well. I was never able to get the testnet to work for me without major changes to my setup and just want my bulbs to quit flickering. It seems to be present in all modes (smart, on/off, dimming, single pole, 3-way with aux) and on various different bulbs (aqara t2, phillips dimmers, great value non-dimmers).
Also, my fan switches are awful about randomly going no response and requiring me to toggle the air gap.
Impatiently awaiting an official firmware release for both via Apple Home.
Thanks for all you guys do and look forward to the future of these devices.
What other devices do you have other than inovelli? I ask because I had those storms at first as I had some Nanoleaf thread bulbs causing problems. Your other stuff seems pretty solid.
I have Sunricher RGB controllers and Eve Smart Plugs. I wondered if the Sunricher controllers might be a problem, but so far they don’t seem to consistently be at the top of the list of Matter devices going offline. So it’s hard to say it’s those. The Eve Smart Plugs seem pretty solid. Those are the Matter over Thread devices I have. I got rid of my Nanoleaf bulbs, too, for the same reason.
Firmware update fixed the Nanoleaf bulbs. No problems since.
a lot of times the ‘storm’ happens when a key device acting as a router disconnects and then the whole thread network gets rebuilt as the subscriptions timeout.
my Nanoleaf never looked like they fell off network.
Would be interesting test to take a vendor offline.
White Switch + Hubitat + Google Home… I removed the matter devices from Google Home so they’re managed exclusively by Hubitat and the flickering has gotten significantly worse… any chance I can try one of the firmwares under test that might help remediate? Would like to avoid going around and re-pairing and configuring everything again
I don’t think either Hubitat or Google Home support firmware updating.
I also have white + hubitat + google home setup. Would love to get onto the new version. When will we see the firmware productionized? Perhaps as a christmas present?
I’ve seen both, actually. I’ve made the decision to start from scratch next weekend - remove all the devices, create a new home in Homekit, and start again, binding first to HA. But this time I’m going to start with the switches that are closest to the primary ethernet TBR and fan out from there.
When I saw a whole bunch go offline at the same time, I began to suspect there was a weak point in the network, since the Inovelli switches can act as Router Eligible End Devices (basically, Thread repeaters/routers). Since thread seems to have a limit of 32 routers and there are so many switches, I was wondering if the network was struggling with which Inovelli switches should be a router vs. a simple node, struggling to optimize the network to get everything to work. Hopefully the fresh build helps. I might also test out the new firmware.
I think you will be happy with that approach. I paired all 100+ devices to HA first, but I didn’t pair any of them to Apple Home using Matter, only by exposing them via HA Homekit integration. It also allowed me to not have all the xtra devices in Apple Home I didn’t want (like the RGB control of switch).
Family kept complaining about the flickering everywhere (it was more widespread than the few that I noticed) so I went back to the opportunity to try out the beta firmware. Finally got the testnet figured out and have updated a couple switches (it takes FOREVER to apply and only a few switches have detected an available update). Initial indications are positive with no flickering yet. On/off with an aux switch seems to have faster response time, but that could be placebo effect. I have a dumb dimmer bulb that now goes off when decreased to 37% or below in Apple Home, though.
EDIT TO ADD: Was the addition of the adaptive lighting feature intentional? Seems unecessary for the switch portion of the accessory and I’m not sure it even works properly for the addressable LED, despite showing the option.
We can push the update through Google Home if you manage it there and PM the serial number for the device. It is in the “Information” section in Google Home I believe.