Sometimes when I press the upper paddle to turn on a light fitted with a red series dimmer, the light does not illuminate. After a few occasions, I’ve determined that if the config button is pressed at or near the same time as the upper paddle, the light will not illuminate.
I believe this is related to the switches design to accept multiple taps to trigger different actions, however, I don’t believe there is an ability to program a combination of the paddle and config button. I attempted to apply a workaround by mapping a press of the config button to turning on the light, however, if the upper paddle is also pressed, nothing happens. So, I don’t believe there is a reliable work-around to this issue.
The best solution I can think of is to isolate interaction with the config button from the paddle. If someone presses both, both the config button and upper paddle actions would be executed.
Are others experiencing this issue? If so, has anyone come up with a work-around?