@EricM_Inovelli – can you let people know what you did to fix yours step by step? I think you mentioned you tried a few times to reset the connection, right? Sorry, I would post it, but I honestly can’t remember what you did.
Just an update, the samples we sent to the manufacturer are finally through customs, so we should be getting some sort of preliminary report this week or early next. We have a call with them tomorrow.