Yea that’s Aartech!
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Thank you!
I purchased two Inovelli black series dimmers off Amazon.ca on August 23rd on a whim after hearing the great reviews. I purchased them for $32.50 each, from Inovelli.
After install I was impressed so went to buy more and found they were sold out. Since then I’ve checked amazon regularly for more stock, but only found inflated prices with no prime delivery.
I’m no stranger to Aartech, but I’m surprised to see the new pricing on the dimmers, $18 more for each unit + $9 shipping seems pretty steep.
Was the $32.50 I paid on Amazon a blowout price by Inovelli to clear stock? I was hoping to pick up another 5 or so units, plus some black series on/off, the cost is starting to add up.
Hey @Sickify. Glad you love our switches!
The price you paid was a blowout price. Part of our agreement with AarTech was they are going to handle the sales for Inovelli devices on Amazon so we needed to unload what we had there as to not create confusion. We discounted them pretty heavily to get rid of that stock.
I am curious, are the LZW36s that Aartech is selling have this issue fixed?
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Yes, they have the fixed firmware 
EDIT: To clarify, the firmware will fix the disconnection issues – it has not resolved the flickering issue. That will also be something we can work with Aartech to get you on a list if need be. Again, the defect rate on these (reported) would be around 2-3%, so likely you will not experience this. Sorry for the misinformation, @Courtney_Inovelli told me I misspoke lol
What about those that Amazon stocked, will those be recalled or will the remaining stock be sold as is?
They will be sold as is.
Yeah to build on what Courtney is saying, we have about 400 units left at Amazon and while it does seem like there is a huge issue with the firmware (as normally the negative/problems are pointed out in the community - which I love btw, it helps us) the reality is that the defect rate is still around 2-3% (high, but still relatively low).
So, we made the choice to keep them there and work with people if they had issues with their switches. We will send out a replacement with fixed firmware no questions asked.
It’s also a real PITA to get product back from Amazon sometimes, especially that low of an amount.
400 units of what item specifically?
I believe the LZW36 units.
Send me the jig. I’ll upgrade the firmware for Inovelli bucks.
I would hate to find out what a high amount is, that’s gotta be like 25 grand of stuff.
Ooo I want inovelli bucks, I’ll upgrade stuff for it!
22 dimmers and 10 switches. Replaced all but a few.
3 ways, they are damn hard to wrap one’s head around. I’m thankful for this guide. https://azhb.com/how-to/three-way-switch-how-to/ and my suicide stick.
2 x 3 ways. (I have 2/4 of the dimmers.)
2 x switches. (Still need to get.)
4 x fan switches. (Still need to get.)
PS: I think it might be helpful if Aartech get some of those proper 10 packs. To reduce waste.
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Great news. I haven’t checked the forum recently but I am very excited to see that product is available again!
Say, is there any of those blowout devices still there or did they get ordered up in the last 2 days since @Eric_Inovelli posted that count? Really bummed I missed that…
ha ha. We will get them proper ones moving forward.
Everything is gone from our Amazon.ca account so no sales at the moment. Sorry!
Any news on when AARTech will get Ilumin bulbs? It looks like your official US web store is out of stock as well.