Yeah this is an interesting case – The problem we’re running into with the firmware updates is that there is little to no room on the MCU and/or Z-Wave Chip to add in new features, so I’m not sure that this is possible at this time.
We can certainly ask them though.
I think the solution @harjms mentioned with the filing down the config button and/or 3D Printing a new button will work: Config button interfering with paddle operation - #35 by flipontheradio
We’ll keep you posted on what we hear from the manufacturer!