I feel like I’m a little out of my league here in understanding what’s happening, but I remember Brianna asking about ELV vs MLV and this was the response:
I do have a note out to the manufacturer about this thread specifically, but they just came back to work last night, so I’m sure they were catching up on their day to day before tackling this issue.
@JasonL_Inovelli – when you get caught up, can you take a look at this thread and pass onto your engineers?
EDIT: @pbc – just confirmed with Jason that the switches should work with a transformer. I know this is tagged as a neutral setting, but can you confirm there is a neutral wire connected to the switch? I’ve seen this behavior in non-neutral settings when there’s not enough wattage, so I’m wondering if that is the case here.