I installed 8 LZW31-SN dimmers this weekend. One of them won’t Include.
I have a HUSBZB stick, with zwavejs2mqtt and Home Assistant. The other 7 dimmers included with no issues (well there’s an S2-authenticated issue but will talk about that in a separate post).
The one that won’t Include is in a 3-gang plastic box, beside two other LZW31-SN’s from the same batch that work just fine.
- Excluded (no response)
- Factory reset by holding config for 20 seconds (switch appeared to reset per the LED indicators, but still can’t Include)
- Rebooted HA/zwavejs2mqtt
After each of the above I tried including again (and can see the LED pulsing), but it’s just not happening. I watched the zwave logs during the process and I can see the stick going into inclusion mode, but no traffic after that.
The dimmer has a neutral, and is connected to a load with a single LED bulb, and controlling that load with the switch works fine.
It’s like the ZWave radio just isn’t “on”.
Is there something else I should try before asking for an exchange?