VZM31-SN Firmware upgrade failures going from 2.18 to 3.04

Updating firmware on Hubitat c8 pro, currently running 2.18, after the update still running 2.18, switch goes thru the upgrade process leds show progress. Refresh status still running 2.18. I followed the same process to get these updated to 2.18 its pretty straight forward press button, watch status refresh.

How does one get to the current version ?

Update…..all my “newer” switches updated I have others which are coded 2208 that will not upgrade