White Series Dimmer (VTM31-SN) - Bug/Enhancement Thread

Possibly just a software crash. Pull the air gap switch and see if that brings it back online.

I pulled the air gap. The switch rebooted but still shows “No Response” after an hour. Is my next step a reset?

I’ve tried all of these suggestions and cannot get the switch to pair with anything. The LED shows that the switch has been factory reset (many times), but I cannot pair with Apple Home, Alexa, or Google Home. I am only showing 9 Inovelli switches in my Matter Accessories under settings on my phone. I’ve tried the air gap, factory reset, etc countless times. I’m kind of at a loss as to what to do now to get this switch paired again. Any other thoughts/suggestions?

Installed my white dimmer switch back in August via Apple HomeKit. Is it normal for it to still be on firmware version 1.0.0?

Would like to try changing between trailing and leading edge to troubleshoot my led recessed lights flickering when they are dimmed but I don’t think that’s an option unless firmware is 2.15.

The only official firmware now is 1.0.0. The feature you’re looking for is available - if you can’t do it via HomeKit, you can do it manually pressing buttons: White Series 2-1 Switch • Button Combinations, Quick Tap Sequences & Local Configuration Options | Inovelli Help Center

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Thanks for the quick reply. I’ll give it a try manually.