Since June I have asked for information about firmware enhancements for the White Series Fan Switch. There has not been any firmware updates since it was released. Much like the original 1.0 Dimmer firmware, the fan switches go offline on the thread network and do not recover. Ever. They require an air gap pull to get back on the network. When the matter server (HA) is restarted, over a short period (less than 48 hours) all of the fan switches go offline and never recover. It is like as their addresses expire or their subscription fails, they simply will not come back online. They don’t all go offline at once. Most of them will come back up immediately after a restart of the matter server but will start dropping off 1 at a time over 48 hours.
I have 128 matter devices across multiple brands (about 90 of the devices are inovelli) and the vtm35 devices are the only ones that have this problem.
Is there a firmware update in the works to get them up to matter 1.4. It would seem from a commissioning, subscription … perspective, they all should work about the same but something is different with the fan switches. The new On/Off don’t do this and those have received multiple firmware updates.
This has been documented in multiple threads in the forum. Would like to get this resolved as anything that requires a physical intervention (power cycle or air-gap) is a pretty irritating issue especially when you end up being out of town for an extended period of time and can’t access the devices.