White series fans go offline regularly

i asked on the dimmer thread a few weeks ago if the fans would get a new firmware. they are still 1.0.0. when dimmers were at firmware 1.0.0 devices would fall off matter network and not recover. 1.0.5 seems to have made it better / fixed it.

i lose devices off the matter network regularly and they are always fan switches vtm35

right now 3 that have gone offline again. does anyone else see this?

all of them are pretty solid signal on the network and the dimmer switches around them don’t have problems, only the fan switch.


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@Kaleb_Inovelli any ideas why this happens and only to the fan switches. 94 matter devices on my network and only the inovelli fans go offline and have to have the tab pulled to get them to go back online. Again, this is why I asked if the fans will be getting the firmware update to matter 1.4 as they are still on the original firmware and the dimmers had this problem until they were changed to 1.0.5 firmware.

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