White Series Installation Issues

I installed the Inovelli white into my bathroom gang box which has two switches, one for an array of three lights the other an exhaust fan. With a multimeter I confirmed the load and line wires on the light switch before installation.

Changes I have made to the gang box

  1. Replace twist nut 4 wire neutral bundle with a 5-connector terminal connect
  2. Add the included neutral extension cable to the terminal connect as the 5th connector.
  3. Installed the Inovelli switch with the neutral, ground, line and load wires in the correct location.
  4. Switched the Inovelli to Smart Bulb Mode

Results:
Inovelli switch seems to be working fine but the switch for the exhaust fan is not working.
What’s odd is if I leave both switches loose and jiggle around the switches sometimes the exhaust fan comes on. That suggests a grounding issue to me, but I cannot understand how.

With the Inovelli switch in place the multimeter shows no voltage when testing the exhaust line wire and a neutral from the connector box. I tested replacing the Inovelli with the dumb switch I removed, and the exhaust fan switch works correctly and has voltage on the line wire.
Does anyone have any ideas? I can provide pictures if needed.

The White series Smart Dimmer is not rated nor suitable for a fan load. The proper White series for a fan would be the White Smart Fan Switch (currently on pre-order status but not yet available) or the White Smart On/Off which has not yet been produced.

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Sorry if my previous post was unclear: only the switch that controls the lights was replaced with the Inovelli white. The fan switch remains a dumb switch. Does this setup still require a fan switch?

ETA: The White’s light array is also working fine.

Just so I understand, you have a 2-gang box in the bathroom that had two dumb switches, one for the light and one for the exhaust fan. You are replacing the dumb switch for the light with the Inovelli.

Your problem is that that fan with the dumb mostly isn’t working. When you test between the fan switch’s line conductor (which is the unswitched constant hot) and the neutral, you’re not seeing any voltage.

The Inovelli is working properly, controlling the lights?

That right???

(A fan switch isn’t required here.)

Yes that is correct, when restoring the light’s dumb switch the exhaust fan switch works again and its line has voltage.

When the Inovelli is installed the lights works correctly and I successfully added it to my home assistant. I have not setup controls for it yet.

How are you feeding the (constant hot) line to the fan switch? There are two proper approaches.

  1. Pigtail to the incoming constant hot in the box.
  2. Use the 2nd hole on the Inovelli LINE terminal to jumper to the other switch

I have not changed anything on the fan switch, I believe it’s being fed from the red pigtail in my picture.

ETA: I confirmed with a light, both constant hots feed into the red pigtail. Both load wires lead outside of the gang box at separate locations

I’d suggest that you pull both switches out and take a look at the black (hot) bundle. I see some bare copper, which makes me wonder if that conductor is making a good contact with the others. That copper shouldn’t be exposed anyway, so pull the nut, get the conductors all wrapped around each other well, and then re-cap.

If you need to provide pictures if that doesn’t get it, you need to have both switches pulled out fully. Pull the other conductors out as well so that conductors aren’t hiding others. Take the picture(s) so we can see all the connections on the switches and clearly inside of the box.

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Good call! There was a loose hot wire. Here is the before with the cap off:


And here is after my changes:

I recapped the hots, screwed in the switches, everything seems to be working now, thanks for the help. :saluting_face:

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