I have 2 Blue Series switches installed on a 3 gang plate. The blue series when turned off will blink Cyan, Blue, Yellow then relay click and the LED turns off. This is with it paired or unpaired from the hub and only happens in the off position. If I leave it on, it doesn’t have an issue. This happ…

This is the switch resetting itself, no question. It’s more than likely due to Not enough load, non-neutral. Add bypass (or two). Wiring issue Switch detecting non-neutral when it is in neutral service.

Not enough load, non-neutral. Add bypass (or two). In my case, there is a neutral line. Don’t know how much load is enough, but there 20.5W when the lights are on. Wiring issue Being a single pole installation, I’m not sure what the wiring issue could be even. There’s really not much in the…

I’m pretty sure that while that was in the initial goals for the project it didn’t make the final product. Your switch should be labeled for line/load separately I believe?

It is labeled quite clearly, and I should have known better. I just had it in my head for months that it didn’t matter, and that was my mistake (RTFM!). If this were a GFCI or something else, I would have made 100% sure. I understand that the wish list was changed before production, and that is 1…

Good to have confirmation re the labeling (mine have a shipping label but not here yet :slight_smile: ), I also messaged Eric to see if we could get that page updated to help for clarity in the future too btw.

I don’t think your circumstance matches mine. I can swap the line and load line but, I clearly remember the load coming from the top of the box on its own wiring set. The lines are all pigtailed inside the gang box together. I’ll have to double check when I get home. It won’t damage it if the line a…

I wouldn’t blindly swap line and load, may be good to re-validate that they’re connected correctly though?

Your right. But from an electrical perspective, you could have the two swapped on a dumb switch and it wouldn’t cause an issue. I don’t know if it’s the same with blue series, but it only having issues in the off mode with the line and load wired incorrectly would make sense why the switch would act…

Are you saying if you pull the air gap that the switch (and presumably load) stay powered?

Pulling the air gap, the load disconnects. Is that normal behavior? Saw somewhere that pulling the air gap resets the switch by disconnecting power to it completely. If I had it wired backwards then air gap would act one way or the other. I can’t test any of this and it’s kind of speculative. I can …

[image] Jorge: Is that normal behavior? By default it secures power to the whole switch (load, radio, etc…)

Blue Series Cyan, Blue, Yellow, relay click

Product Support

Jorge October 28, 2022, 8:49pm 25

Yep. I’m an idiot. I had the line and load reversed.

Blue switch hardware issues