Hey guys,
I’ve noticed a problem.
When I have multiple Inovelli switches next to each other, the coloring of the light bar is inconsistent.
It’s hard to show in a picture but REALLY noticeable in person.
On the left is a Blue 2-1 (refurb)
I have all the switches set to white / 255 in zigbee2mqtt
But as you can see, “white” on the 2-1 switches is more light blue / greenish blue and the fan switch is very white.
I don’t know if this is a problem with the switches? or the colored “brown” covers? Or the firmware of the switches?
Any ideas?
I’m tempted to make a warranty claim / return on these if I can’t fix it.
It’s making me very nervous about the 150 switches I just ordered.
Given these switches are close to double the cost of other smart smart switches, I don’t think it’s too much to expect this to be consistent.
Bry
January 3, 2024, 2:08pm
#2
Inovelli is aware of the issue. I think the first couple runs of Blue switches had a different LED bar, but other than that they should all be the same. See below for a better explanation, but if I’m reading it correctly, the 150 you just ordered should match, but the older refurbs may not. You may be able to place them so there isn’t a conflict.
Yes, we just confirmed this yesterday and are trying to figure out what the course of action is. Manufacturer’s aren’t just supposed to change the bill of materials without letting us know.
What they told us is that they swapped out the LED’s with better ones (at first I thought this was just them saying it, but upon testing, it’s actually a much better LED when comparing certain colors against each other) and also they are much more efficient from a heat perspective.
That said, they still ne…
1 Like
Bry:
Inovelli is aware of the issue. I think the first couple runs of Blue switches had a different LED bar, but other than that they should all be the same. See below for a better explanation, but if I’m reading it correctly, the 150 you just ordered should match, but the older refurbs may not. You may be able to place them so there isn’t a conflict.
@Bry thanks!
@Eric_Inovelli how do I make sure I have ones that will match?
These two that don’t match right now are from the 2-1 refurbs in the site, and I just ordered 120 more + 20 fan switches.
Do I need to send those 2-1 refurbs back and wait on the new line in January?
