Not related to the OPs issue.. But what is the latest version of the firmware for the LZW30-SN. I bought a std red series switch, added the device handler (I have around 10 of the gen 2 red series dimmers). As a side note, when I added it to Smartthings, it showed up as a thing, not a generic swi…

Thanks for bringing this thread back up, I knew there was one I needed to respond to. Good news is 1.20 is what was put on there. We talked to the engineer and he said he made a slight tweak (would’ve been nice to know!) [Screenshot_20200912-160452] Basically it was a bug that allowed the factor…

Thanks for getting back to us. It really is the difference between other manufacturers (especially massive ones like GE and Leviton who I don’t think I have ever received a response for, for anything, none smarthome related inquiries) and yourselves.

I was just raving to my wife about this; transparency and communication is so refreshing. This is how loyal customers are made :slight_smile:

Is this screenshot from a document that is customer-facing? I’d LOVE to get my hands on firmware change logs to understand what is going on. For example, that specific screenshot tells me how I can have the switch go to “white” from WebCore wheras when I do setColor to White in WebCore it goes to R…

I agree. Release Notes like this are helpful. The only thing to add for Inovelli is to note “Not Released” for the ones that never hit the public streets.

@EricM_Inovelli – when you get a chance, can you update the KB articles with the change-logs? [image] kreene1987: Is this screenshot from a document that is customer-facing? I’d LOVE to get my hands on firmware change logs to understand what is going on. Agree – no, this was an internal docu…

[image] Eric_Inovelli: What do you mean by this? Like, “here’s what we were working on, but we didn’t release it?” I think he means if there was a release that didn’t pass Beta, or was skipped, then maybe say Firmware 1.19.1 - Skipped, New Firmware 1.20…maybe so that the average person doesn’…

Yeah. Many companies have firmware that was never released…as in Public Release are are internal only. Though they still often have fixes that are important but do not affect large numbers of users or had a short shelf life in testing etc before another release. All the notes are important though fo…

@kreene1987 @Eric_Inovelli The release notes are always in the KB article for the firmware version. For example, the KB article for firmware 1.19 mentions the addition of parameter 51 and the change to parameter 5 that makes the LED white. Knowledge Base Redirect Inovelli …

@EricM_Inovelli I see 1.21 on Index of /firmware/LZW30-SN/Beta Can you post a KB article on the new firmware? You can’t sneak anything by us. :rofl:

LZW30-SN Firmware and Quality Question

Product Support

stu1811 January 21, 2021, 10:38pm 24