LZW40 4-in-1 Sensors draining battery fast

LZW40 4-in-1 Sensors are draining battery and dying fast. I bought 3. First one drains batter within hours. One of them died and reset is not working. Third one drained in 60 days. Any way to revive these and get them to work as advertised.

Please post your parameter settings and logs from the device. Seems like it is constantly working if it dies in hours. Recommend exclude/hard reset and include and report back.

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exclude/hard reset done multiple times.

here is an example status/parameter/log snapshot.

Current States
battery : 1
firmware : 2.04
groups : 2
humidity : 47
illuminance : 25
lastActivity : 2021 Aug 02 Mon 7:15:22 PM
motion : active
temperature : 81.8
State Variables
parameter113value : 150
parameter110value : 0
realLuminance : 25
parameter10value : 10
parameter13value : 30
parameter102value : 7200
wakeInterval : 43200
parameter111value : 10
realTemperature : 81.8
parameter114value : 10
lastReset : 1627802253183
parameter14value : 0
parameter103value : 7200
lastBatteryReport : 1627956920093
associationGroups : 2
parameter15value : 0
parameter104value : 7200
needfwUpdate : false
defaultG3 : []
actualAssociation2 : []
parameter112value : 5
defaultG2 : []
actualAssociation1 : [01]
defaultG1 : [01]
realHumidity : 47
parameter12value : 8
parameter101value : 7200
dev:6662021-08-02 07:15:22.029 pm infoliving.sensor: Illuminance report received: 25
dev:6662021-08-02 07:15:22.024 pm debugliving.sensor: SensorMultilevelReport(precision:0, scale:1, sensorType:3, sensorValue:[0, 25], size:2, scaledSensorValue:25)
dev:6662021-08-02 07:15:21.309 pm infoliving.sensor: Humidity report received: 47
dev:6662021-08-02 07:15:21.304 pm debugliving.sensor: SensorMultilevelReport(precision:0, scale:0, sensorType:5, sensorValue:[47], size:1, scaledSensorValue:47)
dev:6662021-08-02 07:15:20.762 pm infoliving.sensor: Temperature report received: 81.8
dev:6662021-08-02 07:15:20.730 pm debugliving.sensor: SensorMultilevelReport(precision:1, scale:1, sensorType:1, sensorValue:[3, 50], size:2, scaledSensorValue:81.8)
dev:6662021-08-02 07:15:20.092 pm infoliving.sensor: Battery report received: 255
dev:6662021-08-02 07:15:20.090 pm debugliving.sensor: BatteryReport(batteryLevel:255)
dev:6662021-08-02 05:15:21.917 pm infoliving.sensor: Illuminance report received: 87
dev:6662021-08-02 05:15:21.912 pm debugliving.sensor: SensorMultilevelReport(precision:0, scale:1, sensorType:3, sensorValue:[0, 87], size:2, scaledSensorValue:87)
dev:6662021-08-02 05:15:21.196 pm infoliving.sensor: Humidity report received: 47
dev:6662021-08-02 05:15:21.192 pm debugliving.sensor: SensorMultilevelReport(precision:0, scale:0, sensorType:5, sensorValue:[47], size:1, scaledSensorValue:47)
dev:6662021-08-02 05:15:20.647 pm infoliving.sensor: Temperature report received: 81.1
dev:6662021-08-02 05:15:20.618 pm debugliving.sensor: SensorMultilevelReport(precision:1, scale:1, sensorType:1, sensorValue:[3, 43], size:2, scaledSensorValue:81.1)
dev:6662021-08-02 05:15:20.066 pm infoliving.sensor: Battery report received: 255
dev:6662021-08-02 05:15:20.064 pm debugliving.sensor: BatteryReport(batteryLevel:255)
dev:6662021-08-02 03:15:21.865 pm infoliving.sensor: Illuminance report received: 178
dev:6662021-08-02 03:15:21.860 pm debugliving.sensor: SensorMultilevelReport(precision:0, scale:1, sensorType:3, sensorValue:[0, 178], size:2, scaledSensorValue:178)
dev:6662021-08-02 03:15:21.144 pm infoliving.sensor: Humidity report received: 47
dev:6662021-08-02 03:15:21.139 pm debugliving.sensor: SensorMultilevelReport(precision:0, scale:0, sensorType:5, sensorValue:[47], size:1, scaledSensorValue:47)
dev:6662021-08-02 03:15:20.571 pm infoliving.sensor: Temperature report received: 80
dev:6662021-08-02 03:15:20.555 pm debugliving.sensor: SensorMultilevelReport(precision:1, scale:1, sensorType:1, sensorValue:[3, 32], size:2, scaledSensorValue:80.0)
dev:6662021-08-02 03:15:19.968 pm infoliving.sensor: Battery report received: 255

Is there any followup to this ? One of my sensors is behaving the same way, draining each new battery in 2-3 days. I have done exclude/include plus a hard reset (as recommended above), with no change in the behavior. I also tried a different brand of battery in case I had got some bad ones, but that didn’t help either.

Thanks.
Settings:

Recent events, the default 2 hour reporting window:

joining the fast draining battery group. Any fixes?

Curious if those with draining batteries are replacing when they get low, or are waiting until the batteries actually die? My LZW60 looked like it’s battery was ‘draining’ but has held steady at the ~30% range now for several months. If your batteries are actually dying and the device turns off, then I’m not sure what to do there. But if not that, be aware that the battery level may be slightly lying to you and may be OK for a while at what is seemingly a low battery level.

I see the same on my battery powered LZW60.

mine died in a week… no power at all

I’ve had this issue once in the past where a sensor would actually drain batteries in a few days. Never figured out the cause, but the fix for me was a simple factory reset and exclude, before re-including it on my network. Since then, it’s been perfectly fine.

One weird thing I’ve noticed as of updating to firmware 2.5 is that 3 of my 4 LZW60’s are reporting critically low batteries (0%). Funny thing is, pre update (on firmware 2.3) they were reporting 100%, then immediately post update it reports 0%. I even threw in a new battery just in case to see, and that one reports as 1%. This has been the case for about a month and a half now and none have lost power. I know one has reported back that there is no power at all in their sensor, but I’m curious if others on firmware 2.5 are having the same problem?

Did you include with 3x or 5x? 5x set the device as a repeater. This should only be used when USB powered as it uses more power. The device I included as a repeater shows 0% batter.

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Just in case for mine I excluded it and re-included it one more time with 3x presses. Still reporting as 0% even after adding a new battery.