I have two Blue Series 2-1 switches, one was on Firmware version 2.17 and the other is on 2.15. I am running the latest version of zigbee2mqtt with a ConBee II. I was able to update the one on 2.17 to 2.18, but the one on 2.15 will not update to 2.18. I also remember having an issue trying to update it to 2.17 but didn’t have to time then to look at it. When I try to update it, it progresses as expected up to 100% then sits for a few mins and finishes. But when I read the latest swBuildID it still shows up as 2.15. Here are my zigbee2mqtt logs for the update:
Info <small>2024-05-04 14:26:39</small>`Updating 'switch_bathroom' to latest firmware`
Info <small>2024-05-04 14:26:41</small>`Update of 'switch_bathroom' at 0.00%`
...
Info <small>2024-05-04 14:52:38</small>`Update of 'switch_bathroom' at 100.00%`
Info <small>2024-05-04 14:54:38</small>`Finished update of 'switch_bathroom'`
Info <small>2024-05-04 14:54:38</small>`Configuring 'switch_bathroom'`
Info <small>2024-05-04 14:54:38</small>`Device 'switch_bathroom' was updated from '{"dateCode":"20230602","softwareBuildID":"2.15"}' to '{"dateCode":"20230602","softwareBuildID":"2.15"}'`
Info <small>2024-05-04 14:54:39</small>`Successfully configured 'switch_bathroom'`
I have somewhat the same issue. I have about 13 switches and only 3 are showing the right firmware after update.
What I did notice is that the other 10 when I updated them they don’t report the right firmware and when I try and check for new firmware it tells me that there is no firmware update available even though the switch reports that is in 2.15
I’ve done that and I still see 2.15 for almost all of my switches (except 1 that is on 2.18 and Z2M correctly shows that, and 1 that is on 2.14 that I can’t get to update even to 2.15).
I have some 2.15 switches that don’t show that they need an update, while some show the button to upgrade.
I continue to have this exact same problem…my switches are stuck on 2.15 and I cannot upgrade them using Z2M. Anyone else having this issue??
Here are my most recent logs from Z2M OTA upgrade attempt
info 2024-10-24 21:40:00z2m: Device 'Avery Bedroom Lights' was updated from '{"dateCode":"20230602","softwareBuildID":"2.15"}' to '{"dateCode":"20230602","softwareBuildID":"2.15"}'
info 2024-10-24 21:40:01z2m:mqtt: MQTT publish: topic 'zigbee2mqtt/bridge/response/device/ota_update/update', payload '{"data":{"from":{"date_code":"20230602","software_build_id":"2.15"},"id":"Avery Bedroom Lights","to":{"date_code":"20230602","software_build_id":"2.15"}},"status":"ok","transaction":"jhqw4-3"}'
@stu1811 or @EricM_Inovelli - you’ve both been helpful in the past on these types of issues. Can you take a look above and let me know if you have any ideas, or if you need any further information to help diagnose? Thanks in advance!
If you click on “Update device firmware” does the switch go through the update process from 0-100%? Or does not not start? Or does it only go part way through and then stop?
Also, can you follow the steps at the bottom of this document?:
