Shame it didn’t help. I was curious since I have this switch and don’t have issues but I may just have really good bulbs. I went through the nightmare of one “dimmable” led after another on Lutron and Zooz dimmers. Ultimately the Philips Ultra Definition bulbs were the only ones I found that worked on those, and they seem flawless on the Inovelli switches as well. I did not have good luck with GE bulbs at all. They would seem fine, then a dip in grid voltage would have them randomly flickering off then on messing with my head like I was blinking without blinking.
I also noticed when trying out the GE bulbs that if I went to backup power on the Tesla Powerwall they would drastically change brightness, but the Philips ones don’t. So it seems like the GE bulbs are very sensitive to voltage fluctuations when dimmed.
Just wanted to add myself to the list of users experiencing the discussed flickering issues. All troubleshooting discussed in this post (except for removing from home assistant) has been done.
It’s a little frustrating as this is my first Inovelli product and I absolutely love the functionality of the switch! The double click function is extremely useful. However, this issue is so major for me that I’m considering swapping back until this is resolved.
Apologies for the delay in getting back to you on this. Regarding the known flickering lights issue, we are currently testing a possible solution to help those that experience this issue.
We will need some users that are experiencing the issue on the VZM36 (Fan+Light Module) to help beta test the fix. Please PM us if you are interested in testing it out.
Unfortunately I can’t test this one (that house is for sale, so it needs to stay completely functional), but would this same fix then be rolled out to the Blue and White series dimmers as well?
I’m a bit confused. This entire thread is about the behavior of the switches, but you seem to be asking if there are any testers for the canopy module? Did our wires get crossed somewhere?
Preface, I don’t work for Inovelli. That said, I believe this problem exists in all of the blue series dimmable products currently (VZM31 and VZM36). Since both of those use different chips MG21 vs MG24, my guess would be that they have a potential fix for the MG24 available first (which is the one used in the canopy module). I’m sure they’re working on getting the fix for the MG21 (used in the dimmer switch).
Seeing this on some of my switches also. Not really any logic as to which lights do it. Some are fixed by going to trailing edge, others are actually fixed by limiting the upper end below 100 percent… (Can’t explain that)
New to Inovelli and love the flexibility - that said, I am experiencing the same issue as described in this thread. Two separate switches experiencing the same pulsing/wavering issue.
Willing to help out with any fw testing as well. Thanks for all the work that has gone into these.
Hi @efaden, I unfortunately do not have an update for the vzm31-sn yet, but we are testing an update for the vzm36 that addresses the issue. Through our support channels we have tried to find some with the vzm36 and the flickering issue, but they have not been able to follow through on the testing. If there is anyone with the vzm36 that has the flickering issue please reach out.
All my switches are vzm31s and my understanding reading your comment is that no solution is there to even test for these devices.
I have replaced all the lights i can with smart lights for this very reason, incurring more cost in the process, but I’m stuck at a few fixtures like a chandelier with 16 E12 bulbs that i just can’t bring myself to replace with hue bulbs and instead in waiting for a solution to make these dimmer switches dim!
Hi @EricM_Inovelli , at what point do we all give up and ask for a refund? I really want to see these work, and I love the rest of the features, but it’s been two years since the flickering issue was originally reported, and there still doesn’t seem to be a solution in sight.
Hi @jason.k.king@Kezanian, we are internally testing a firmware that will potentially address the issue. It has an updated SDK and might have other bugs because of this. The struggle has been that our engineers and internal team have not been able to replicate the issue, so our solutions have been a shot in the dark. After some more internal testing if you would like to test it on a switch you can PM me and we can see if we can set something up.
To clarify, my understanding from this thread is that the firmware currently in testing is for the VZM36, which uses a different chip than the VZM31-SN.
Could you confirm if this solution will be adapted for the VZM31-SN? If not, is there a separate firmware update in the works for it? Given the long-standing community interest in this issue, an update on the roadmap specific to the VZM31-SN would be greatly appreciated.
We have a test firmware for both the VZM31 and VZM36 now. If you want to test the VZM31 solution PM me and we can work out getting the update for you. At this stage I would prefer to just have you test it on one switch though.
My problem lights seem to be more generic led (lower quality).. my brand name lights seem to not have the issue. I’m guessing it’s something to do with the lower quality led driver.
Maybe, but I swapped out an old Insteon dimmer switch for the Blue 2-1 with exactly the same bulbs. The Insteon never had the issue but the Blue has major flickering.